Summary
Overview
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative

Keegan Baker

Dayton,OH

Summary

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities along with customer service skills. Excellent communicator with attention to detail and dedicated nature. Takes direction well and quick learner.

Overview

3
3
years of professional experience

Work History

Backroom Associate

Walmart
10.2021 - 05.2022
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained orderly stockroom for ease of retrieval.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Assisted customers with transporting large merchandise to waiting vehicles.
  • Distributed items orders via store's website.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks, and cases with new or transferred merchandise.

Food Delivery Driver

Door Dash
05.2021 - 10.2021
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

Fulfillment Associate

Target
10.2020 - 01.2021
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.

Cashier

Wendys Fast Food
Kettering, Ohio
11.2018 - 08.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

No Degree - Criminal Justice

University of Dayton
Dayton, OH
06.2025

Skills

  • Customer Experience
  • Store Layouts
  • Analytical Approach
  • Excellent Communication
  • GPS Navigation
  • Safe Driving
  • Feedback Acceptance

Interests

International Delegate for Junior Optimist Club-2015 (New Orleans), 2016 (Quebec), 2017 (Albuquerque). Board member-2015-2017. Ohio Board Treasurer 2017-2018.


Music: Active music production including over 5 years playing percussion for multiple symphonic orchestras and groups throughout 8 years. Competed in Drum Corp International.

Timeline

Backroom Associate

Walmart
10.2021 - 05.2022

Food Delivery Driver

Door Dash
05.2021 - 10.2021

Fulfillment Associate

Target
10.2020 - 01.2021

Cashier

Wendys Fast Food
11.2018 - 08.2020

No Degree - Criminal Justice

University of Dayton

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Keegan Baker