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Keegan Irick-Holiday
busser/dish/retail
Kokomo,IN
Summary
Detail-oriented Sales Associate experienced in fostering customer relationships and driving team success. Delivered exceptional customer service through persuasive communication and product knowledge while maintaining organized inventory. Committed to enhancing store atmosphere and supporting team goals.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Goodwill
Kokomo, IN
08.2023 - 07.2026
- Provided exceptional customer service by assisting shoppers with product selection and inquiries.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing and cash handling.
- Maintained organized merchandise displays to enhance store aesthetics and improve customer experience.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Busser/BUSSER/Utility Dishwasher
Cracker Barrel Restaurant
Kokomo, IN
06.2021 - 08.2023
- Supported dining operations by promptly clearing and resetting tables for efficient guest turnover.
- Collaborated with servers to address guest needs, enhancing overall dining experience.
- Assisted kitchen staff by delivering clean dishware and utensils, ensuring smooth service flow.
- Maintained cleanliness of dining area and restrooms, adhering to health and safety standards.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Increased machine efficiency by scraping and pre-washing dishes.
- Monitored dishwashing machines for proper functioning.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meat.
BUSSER/Utility Dishwasher
Hacienda
Kokomo, IN
02.2019 - 05.2021
- Assisted servers by promptly clearing and resetting tables during peak service times.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Communicated effectively with kitchen staff to ensure timely food delivery and optimal service flow.
- Monitored supply levels and reported shortages to management for efficient inventory management.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Assisted servers in providing efficient service for improved guest experiences.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Operated commercial dishwashing equipment efficiently to maintain cleanliness standards.
Education
High School Diploma -
Kokomo High School
Kokomo, IN05.2025
Skills
- Customer service
- Customer assistance
- Teamwork
- Collaboration
- Time management
- Stocking and receiving
- Shelf stocking
- Store opening and closing
- Price tagging
- Backroom organization
- Attention to detail
- Organization
- Reliable punctuality
- Responsible reliability
- Flexible hours
- Dependable team member
- Problem-solving
- Calm demeanor
- Friendly assistance
- Team cooperation
- Team cooperation
Timeline
Retail Sales Associate
Goodwill
08.2023 - 07.2026
Busser/BUSSER/Utility Dishwasher
Cracker Barrel Restaurant
06.2021 - 08.2023
BUSSER/Utility Dishwasher
Hacienda
02.2019 - 05.2021
High School Diploma -
Kokomo High School