Keegan Hudgins
Sterling Hts
Summary
As a customer service professional, bringing valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Merchandising Execution Team Associate
Home Depot
05.2024 - Current
- Improved store profitability through effective inventory management and timely restocking of products.
- Supported promotional events by setting up attractive displays, managing inventory levels effectively during peak periods.
- Managed seasonal transitions effectively, coordinating efforts across departments to ensure seamless execution of new merchandise layouts and markdowns.
- Maintained a clean, organized store environment by executing detailed planograms and adhering to established visual guidelines.
Physical Therapy Technician
Michigan Orthopedic Surgeons
06.2023 - 05.2024
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
Cabinet Maker
Hollywood Cabinets
10.2022 - 05.2023
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
- Blueprint design understanding
- Installation understanding
General Merchant
Target
07.2020 - 03.2022
- Mentored junior team members, fostering a culture of continuous improvement and professional growth within the organization.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Performed regular competitor analysis to stay informed about industry trends and adjust strategies accordingly.
- Utilized excellent communication skills to resolve customer complaints promptly and professionally.
- Increased overall store performance through proactive inventory control measures.
Education
Bachelor of Science - Exercise Science
Oakland University
Rochester, MI06-2027
High School Diploma -
Henry Ford II
Sterling Heights, MI05-2023
Skills
- Merchandise presentation
- Store layout planning
- Shelf maintenance
- Stock replenishment
- Teamwork
- Customer service
- Time management
- Hand and power tool operation
- Laptop and mobile device use
Certification
- First Aid Certification
- CPR/AED Certification
- Personal Trainer Certification
Timeline
Merchandising Execution Team Associate
Home Depot
05.2024 - Current
Physical Therapy Technician
Michigan Orthopedic Surgeons
06.2023 - 05.2024
Cabinet Maker
Hollywood Cabinets
10.2022 - 05.2023
General Merchant
Target
07.2020 - 03.2022
Bachelor of Science - Exercise Science
Oakland University
High School Diploma -
Henry Ford II
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