Summary
Overview
Work History
Education
Skills
Timeline
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Keegan McGrath

Grand Rapids,MI

Summary

Enthusiastic Sales professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience

Work History

Sales Intern

Tegna
06.2023 - Current
  • Managed 100+ customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Pursue new business and develop key existing accounts in assigned territory.
  • Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
  • Develop sales strategies, proposals, and forecasts.
  • Prepare quotations, cost reports, performance reports and customer correspondence.
  • Develop territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction.
  • Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
  • Discuss sales activities with management.

Dental Assistant

Plymouth Endodontics
05.2022 - 06.2023
  • Assisted surgeons with cutting of tissue, clamping and suturing during operational procedures.
  • 1000+ hours experienced in operating room.
  • Prepare patients for treatments or checkups, ensuring their comfort.
  • Provide oral hygiene and post-operative care instructions.
  • Remained compassionate and committed to patient satisfaction.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.

Insurance Sales Shadowing

Aetna
05.2022 - 08.2022
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Providing immaculate fee schedules to new doctors.
  • Managed all patient documents, including insurance filing and billing.

Tech Sales Associate

Target
10.2018 - 05.2021
  • Resolved an average of 100+ customer issues per month through active communication and dedicated research skills.
  • Engaged large and medium end-users to deliver company's total value proposition to increase sales.
  • Comprehension of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies.
  • Provided optimal assistance to the General Manager and handled a variety of tasks.
  • Collaborated with customers and asked questions to assess needs and budgets.
  • Knowledge of our guest service fundamentals and experience; building a guest-first culture.

Education

BBA - Marketing in Professional Sales

Grand Valley State University
Allendale, MI
04.2024

High School Diploma -

South Lyon High School
South Lyon, MI
04.2020

Skills

  • Marketing and Sales
  • Fast Learner
  • B2B Sales Expert
  • Certified in Microsoft
  • Operating Room Experience
  • Patient Care Oversight
  • Sales Goal Attainment

Timeline

Sales Intern

Tegna
06.2023 - Current

Dental Assistant

Plymouth Endodontics
05.2022 - 06.2023

Insurance Sales Shadowing

Aetna
05.2022 - 08.2022

Tech Sales Associate

Target
10.2018 - 05.2021

BBA - Marketing in Professional Sales

Grand Valley State University

High School Diploma -

South Lyon High School

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