Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Keegan Moran

Taos,NM

Summary

Driven and attentive professional equipped with critical thinking and multitasking skills. Familiar with emergency response protocols and proficient in communication technologies. Committed to making positive impact through rapid, accurate information relay and support. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience
1
1
Certification

Work History

911 Public Safety Telecommunicator

Taos County
10.2020 - Current
  • Contributed to continuous improvement initiatives within the department through proactive feedback on processes and protocols.
  • Promoted a positive work environment by actively collaborating with colleagues to share knowledge and provide mutual support.
  • Improved communication among emergency responders with accurate relay of critical information from callers.
  • Achieved high levels of proficiency in multitasking by managing phones, radios, computers, and other equipment simultaneously under pressure.
  • Supported fellow telecommunicators during high-stress situations, contributing to overall team success.
  • Maintained high levels of situational awareness by monitoring local news and weather updates to anticipate potential emergency situations.
  • Ensured public safety by swiftly dispatching appropriate resources to the scene of incidents.
  • Served as an essential link between various emergency services providers, ensuring rapid deployment of necessary assistance during crises.

Police Cadet

Taos Pueblo
04.2023 - 09.2023
  • Promoted positive relationships between the police force and the community by addressing citizen concerns through open dialogue and conflict resolution techniques.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls.
  • Maintained high ethical standards while enforcing laws fairly and impartially, earning respect from both the public and colleagues.
  • Provided critical assistance during large-scale emergencies such as natural disasters or civil unrest situations.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Handled citation and traffic violation paperwork.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Conducted searches of individuals, vehicles and premises.

Education

Associate of Arts - Criminology

Central New Mexico Community College
Albuquerque, NM
09.2026

High School Diploma -

Taos High School
Taos, NM
05.2019

Skills

  • Call prioritization
  • Professionalism and integrity
  • Emergency management
  • Information gathering
  • Listening skills
  • Multitasking Abilities
  • CPR and first aid
  • NCIC database
  • Public safety telecommunicator (PST)

Certification

  • Automated External Defibrillator Use (AED) – American Red Cross or American Heart Association.
  • Emergency Medical Dispatcher (EMD) - International Academies of Emergency Dispatch (IAED).
  • Certified Training Officer (CTO)
  • Basic Life Support Certification (BLS)
  • Incident Command System for Single Resources and Initial Action Incidents (ICS 200) - Federal Emergency Management Agency.
  • Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
  • General Instructor, NMLEA , June 2024
  • National Incident Management System (NIMS) Integration Center Certification - Federal Emergency Management Agency.


Timeline

Police Cadet

Taos Pueblo
04.2023 - 09.2023

911 Public Safety Telecommunicator

Taos County
10.2020 - Current

Associate of Arts - Criminology

Central New Mexico Community College

High School Diploma -

Taos High School

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