Keegan Pallian
Pflugerville,Texas
Summary
With a decade of experience in hospitality, I've honed my ability to deliver exceptional service and excel in dynamic environments. My adaptable skills extend beyond restaurants, allowing me to thrive in various customer-focused and physically demanding roles.
Overview
1
1
Certification
Work History
Bartender
The Dogwood
Austin, TX
- Expertly crafting a wide range of cocktails and beverages with speed and precision
- Maintaining an organized bar area while serving a large and diverse clientele
- Handling cash transactions, POS systems, and inventory management efficiently
- Capacity to remain calm under pressure and defuse tense situations
- Adhering to safety and hygiene standards while providing outstanding customer service.
- Trained new bartenders on drink preparation and upselling techniques.
Server/Bartender
North Italia
Austin, TX
- Showcasing a deep understanding of wine, enhancing guest dining experiences
- Consistently providing high-quality, courteous, and prompt service
- Skillfully bartending, maintaining a clean and organized bar
- Efficiently managing multiple tables with precision and teamwork
- Building strong guest relationships and handling issues professionally
- Operating the POS system and ensuring compliance with safety regulations.
Server/Bartender
Culinary Dropout
Austin, TX
- Expertly curating and serving a diverse menu of craft beers, cocktails, and gourmet pub fare
- Ensuring exceptional customer experiences through attentive service
- Skillfully handling a high-volume, fast-paced environment with precision
- Collaborating with kitchen staff and fellow servers for smooth operations
- Providing informed recommendations on menu items and drink pairings
- Maintaining a clean, inviting bar area and exceeding hygiene standards.
Barista
Red Horn Coffee House
Cedar Park, TX
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Server/Bartender
The Pint Publik House
Manchester, NH
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
Busser/Server
Belle's Bistro
Westford, MA
- Greeted customers and answered questions about menu items.
- Bussed and reset tables in an orderly fashion.
- Provided quick and efficient clearing of tables between courses.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
- Inspected dining room furniture for cleanliness prior to seating guests.
Education
Art Institute of Austin
08.2016
Highschool Diploma -
Nashua High North
08.2011
Skills
- Excellent Work Ethic
- Multitasking Skills
- Teamwork Skills
- Interpersonal Communication Skills
- Customer Service
- Marketing and Sales Experience
- New Hire Training
- Able to Stand 12 Hours
- Conversant in Spanish
- Data Entry
- Knowledgeable in Javascript
Custom
United States
Custom
Kearney, NE
Custom
- English
- Spanish
Certification
- Food Handler's Certified
Timeline
Bartender
The Dogwood
Server/Bartender
North Italia
Server/Bartender
Culinary Dropout
Barista
Red Horn Coffee House
Server/Bartender
The Pint Publik House
Busser/Server
Belle's Bistro
Art Institute of Austin
Highschool Diploma -
Nashua High North
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