Keegan Perez
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
3
3
years of professional experience
Work History
Dispatch Operations Specialist
C&A Transportation And Logistics
08.2022 - Current
- Accurately managing truck drivers schedules, routes, logs and pay
- Booking and scheduling loads to be picked up and delivered
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Managed Transportation Specialist
RUAN Transportation Management Systems Inc.
10.2020 - 08.2022
- Actively communicating with customers and carriers to ensure safe and timely transits while complying with all state and federal regulations and Ruan policies.
- Liaison between customers and carriers to ensure all products are picked up on-time, delivered on-time and all laws and regulations have been followed.
- Responsible for the coordination, assignment and management of shipments for established customers.
Education
Bachelor of Science - Sports Administration
Simpson College
Indianola, IA05.2020
Associate of Science - Business
Iowa Central Community College
Fort Dodge, IA05.2018
Skills
- Customer Relations
- Proficient in TMS, PC Miler and Dr Dispatch software
- Attention to detail
- Advanced communication
- Transportation Planning
- Team leadership
Timeline
Dispatch Operations Specialist
C&A Transportation And Logistics
08.2022 - Current
Managed Transportation Specialist
RUAN Transportation Management Systems Inc.
10.2020 - 08.2022
Bachelor of Science - Sports Administration
Simpson College
Associate of Science - Business
Iowa Central Community College
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