Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keegan Whitener

Rogersville,MO

Summary

Hardworking and reliable employee with extensive background operating and taking care of cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

6
6
years of professional experience

Work History

Floor Person

CHC
Rogersville, MO
05.2021 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Measured, marked and cut carpeting to size with hand-held and powered tools.

Help Desk Support Intern

Loganrogersville high school
Rogersville, MO
08.2018 - 12.2018
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • collected broken computers and distributed new ones.
  • listened to and helped to customer complaints and troubles.
  • Help out IT when needed.

Education

Associate of Applied Science - Computer And Information Sciences

Ozarks Technical Community College
Springfield, MO
05.2022

Skills

  • Loss Prevention
  • Creative Thinking
  • Team Cooperation
  • Reliable and Responsible
  • Engaging With Diverse Customers
  • Cash Drawer Management
  • Cash Handling
  • Inventory and Stocking
  • Store Policies and Procedures
  • Decision-Making
  • Returns and Exchanges
  • Inventory Management
  • Informed Product Selections

Timeline

Floor Person

CHC
05.2021 - Current

Help Desk Support Intern

Loganrogersville high school
08.2018 - 12.2018

Associate of Applied Science - Computer And Information Sciences

Ozarks Technical Community College
Keegan Whitener