Keehia Robinson-Holmes

Work History

Paragon Security

12.2021 - Current

Provided customer service to over 60+ employees daily.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Analyzed and investigated incidents alongside functional management and security supervisors.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Wrote detailed reports of all security breaches and investigations.
Oversaw team of 50+ security officers and managed scheduling and performance evaluations.

Luminis Health Anne Arundel Medical Center

04.2020 - Current

Executed security rules and procedures calmly and promptly. Escorted non-compliant individuals out of building.
Investigated suspicious activities and persons to maintain security of premises.
Continuous monitoring of (14) CCTV monitors, (124) cameras and alarm systems for security breaches.
Responded quickly to over 5+ emergency STAT situations to assess and deflect issues.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Monitored and patrolled 57-acre campus, 8 pavilions, 1 helipad and 5 parking garages in security company vehicle, and by foot.
Greeted over 60+ guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Excelsior Defense

04.2018 - 06.2019

Executed security rule procedures calmly and promptly. Escorted non-compliant individuals out of building.
Investigated suspicious activities or persons to maintain security of premises.
Responded quickly to emergency STAT situations to assess and deflect issues.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Metropolitan Protective Service

04.2018 - 04.2019

Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Investigated suspicious activities and persons to maintain security of premises.
Monitored alarm systems for security breaches.
Responded quickly to emergency situations to assess and deflect issues.
Patrolled and monitored (1) commercial building and premises by foot.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Checked and verified photo identification prior to granting facility access.

MVM Inc

08.2016 - 01.2018

Provided administrative support to security officers and management personnel.
Direct officers to appropriate destinations, maintain records, handling communications with various sites. Assist management staff with special projects, communications and procedure development as assigned.
Greeted staff, patients, family members, or visitors entering NIH facility, serving as public initial contact.
Performed security inspections and access control functions as directed. Awareness of post familiarization, facility entry control, campus entry control.
Maintain security related documents, reports, forms and logs as directed.
Operated facility access control points and security equipment on post, such as X-ray machines, magnetometers, badge processing scanners and vehicle inspections.
Determined correct issued security badges, visitors pass to guests.

Montgomery Community College

01.2017 - 06.2017

Responsible for performing variety of duties to ensure safe and secure environment for college facility, campus functions and activities.
Observed, identified and responded to safety and security incidents and situations.
Patrolled campus exterior surrounding grounds and facilities campus parking lots. Noting dangers (potential and existing), defects or violations.
Conducted interior security and safety checks of assigned college facilities, to include checking for open doors, windows and/or other unsafe conditions. Documented violations of college policies and complete incidents reports
Responded to complaints/calls related to possible criminal activity, coordinate with applicable authorities if necessary, and prepare incident reports.
Upheld safety and security services and maintained excellent verbal communication with staff, students and visitors.