Keela Gregory
Virginia Beach,VA
Summary
Seeking a challenging and rewarding position where I can utilize my Management skills as well as IS experience . Motivated and known for improving operational efficiency through effective management of staff and teamwork. Dedicated IS Applications analyst with 17 years of experience utilizing Epic and Eclipsys applications.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IS Applications Analyst
Children's Hospital Of The Kings Daughters
07.2021 - Current
- Responsible for billing, claims, and remits updates in EPIC
- Fee schedules
- Training on new upgrades for EPIC and Allscripts
- Member of implementation team for Cerner/ RevElate.
- Developed comprehensive documentation to facilitate knowledge transfer among team members and improve overall efficiency within the department.
- Cultivated strong relationships with key stakeholders, fostering open communication channels that facilitated efficient problem solving.
- Assisted in the successful completion of critical projects by providing expert technical guidance on application development best practices.
- Streamlined business processes through the implementation of tailored software solutions.
Patient Account Manager
Children's Hospital Of The Kings Daughters
09.2017 - 07.2021
- Responsible for daily management of AR for small dollars to include Urgent Care and Special Projects
- Responsible for Vendor Management
- Conducts quality audits for staff
- Responsible for streamlining workflows within the department.
Patient Account Manager
Children’s Surgical Specialty Group and General Academic Pediatrics
04.2011 - 09.2017
- Responsible for the daily operations, planning, work scheduling, coordination and operational performance of Central Billing Office for Surgical Specialty Practice and General Academic Pediatrics to include customer service, claims processing, cash posting, AR follow up and denial management, billing compliance, credit resolution and/or self pay and attorney collections
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures
- Led the planning and achievement of goals and objectives consistent with the agency mission.
Education
Bachelor of Science - Business
Virginia Wesleyan University
Norfolk, VA04.2024
Skills
- Strong leadership skills
- Planning and Delegation
- Detailed and organized
- Effective staff coach
- Analytical thinker
- Effective communication skills
- Collaboration and Teamwork Skills
- Promotes positive behavior
- Knowledge of Microsoft Excel, Word and Powerpoint
- Training and mentoring
- IT support
Certification
- CPC- Certified Professional Coder
- CRCP-I- AAHAM
- EPIC Certifications (Resolute Billing Admin, Resolute Claims, Resolute Remittances)
Timeline
IS Applications Analyst
Children's Hospital Of The Kings Daughters
07.2021 - Current
Patient Account Manager
Children's Hospital Of The Kings Daughters
09.2017 - 07.2021
Patient Account Manager
Children’s Surgical Specialty Group and General Academic Pediatrics
04.2011 - 09.2017
Bachelor of Science - Business
Virginia Wesleyan University
Similar Profiles
Christia McClellan-DunbarChristia McClellan-Dunbar
Patient Access Technician at Children's Hospital of the Kings Daughters (CHKD)Patient Access Technician at Children's Hospital of the Kings Daughters (CHKD)
Stephanie TheusStephanie Theus
Registered Nurse at Children's Hospital of the Kings DaughtersRegistered Nurse at Children's Hospital of the Kings Daughters
Jasmine FrancoJasmine Franco
Talent Acquisition Specialist at Children's Hospital of the Kings DaughtersTalent Acquisition Specialist at Children's Hospital of the Kings Daughters
Lucas BarakeyLucas Barakey
Emergency Department Technician at Children's Hospital of the Kings DaughtersEmergency Department Technician at Children's Hospital of the Kings Daughters
Kimberly MattosKimberly Mattos
Accountant III at City of Virginia BeachAccountant III at City of Virginia Beach