Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mohan Kumar Mogilisetty

Maple Grove,MN

Summary

  • Managed, mentored and lead resources for over 4 years.
  • About 17 years of working directly with engineering teams.
  • Strong and deep understanding of software life-cycle for over 17 years and provided quality software on time
  • Around 15 years of crop insurance industry
  • Experienced and educated in excellent software project management skills.
  • Experienced with latest automation tools

Overview

14
14
years of professional experience

Work History

Systems QA Analyst 4

Zurich American Insurance
Anoka, MN
09.2017 - Current
  • Reviewed requirements documents and developed test plans to meet customer objectives.
  • Performed functional, integration, system testing, regression testing as well as user acceptance testing.
  • Created detailed bug reports with steps to reproduce the issue along with screenshots when necessary.
  • Executed tests on various platforms including web-based applications, mobile devices, operating systems, hardware components, and software applications.
  • Worked closely with developers to analyze root cause of defects and provide solutions.
  • Ensured compliance of products with industry standards by executing tests in accordance with established quality assurance procedures.
  • Provided feedback to development teams regarding product performance against expected results.
  • Managed multiple tasks simultaneously while meeting tight deadlines within a fast paced environment.
  • Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
  • Validated data extraction and data loading from multiple sources (SQL Server(SSMS), DB2, Teradata and Flat Files )
  • Performed Data interrogation/analysis techniques using SQL, TOAD and RAZOR SQL

Senior Quality Analyst

Quality Matrix
Anoka, MN
11.2015 - 09.2024
  • Worked closely with developers to investigate issues reported by customers or identified during QA cycles.
  • Reviewed product designs, specifications and requirements to ensure compliance with established quality standards.
  • Maintained accurate records throughout all stages of the QA cycle such as defect tracking logs and test results.
  • Collaborated with development teams to develop effective strategies for resolving complex technical issues.
  • Ensured that all software changes are tested thoroughly before release into production environment.
  • Monitored application performance against defined criteria such as response time and memory utilization.
  • Developed SQL queries for data validation while performing database related tests.
  • Participated in requirement gathering sessions with stakeholders to understand business needs better.
  • Maintained quality assurance procedure documentation.

Application Systems Engineer & Scrum Master

Target Corporation
Minneapolis, MN
01.2015 - 11.2015
  • Lead and managed a team of 11 both Onshore and offshore
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Managed resources both off shore and on shore
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Conducted demos of completed work at the end of each sprint cycle.
  • Kept up-to-date with industry trends in agile software development methods.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
  • Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Participated in feature design discussions offering insights from an Agile perspective when necessary.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Conducted initial phone screenings with prospective candidates to assess their skills and qualifications for open roles.
  • Researched, identified and contacted potential candidates through various sources including job postings, social media and referrals.
  • Executed automated tests on different browsers, operating systems, and mobile devices to validate application functionality.
  • Implemented continuous integration processes using Jenkins CI and CD pipelines.
  • Assisted in developing API test automation framework using REST Assured library with Groovy scripting language.
  • Developed SQL queries for validating backend data integrity across databases like Oracle, MySQL.

Quality Assurance Analyst

Quality Matrix (Client - RCIS)
Anoka, MN
06.2013 - 01.2015
  • Reviewed requirements documents and developed test plans to meet customer objectives.
  • Performed functional, integration, system testing, regression testing as well as user acceptance testing.
  • Created detailed bug reports with steps to reproduce the issue along with screenshots when necessary.
  • Executed tests on various platforms including web-based applications, mobile devices, operating systems, hardware components, and software applications.
  • Worked closely with developers to analyze root cause of defects and provide solutions.
  • Ensured compliance of products with industry standards by executing tests in accordance with established quality assurance procedures.
  • Provided feedback to development teams regarding product performance against expected results.
  • Managed multiple tasks simultaneously while meeting tight deadlines within a fast paced environment.
  • Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
  • Validated data extraction and data loading from multiple sources (SQL Server(SSMS), DB2, Teradata and Flat Files )
  • Performed Data interrogation/analysis techniques using SQL, TOAD and RAZOR SQL

Loans Servicing Analyst

Green Tree Credit Solutions
Saint Paul, MN
11.2012 - 06.2013
  • Lead and managed a team of 6 both onshore and offshore.
  • Reviewed and updated quality assurance policies and procedures.
  • Developed test plans, protocols and strategies to ensure the highest level of product quality.
  • Provided technical guidance to QA team members on issues related to software development lifecycles.
  • Documented all testing processes including bug tracking reports, test cases and test scenarios.
  • Identified best practices for recruiting process improvement.
  • Assisted in onboarding of new hires by providing orientation materials and training sessions.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
  • Developed and maintained automated test scripts to ensure accuracy of functionality.
  • Created, executed, and maintained automated test cases for web applications using Java.
  • Performed manual testing on mobile apps for various platforms such as iOS and Android.
  • Identified areas in code that needed automation coverage and implemented solutions accordingly.

Senior Business Systems Engineer

Caesars Entertainment
Las Vegas, NV
07.2010 - 05.2012
  • Managed a team of 9+ engineers both on shore and off shore.
  • Developed and implemented engineering strategies to improve production efficiency.
  • Developed process flows, data models, use cases and other documents to support the implementation of systems.
  • Provided technical guidance to team members during the development of software applications.
  • Developed, tested and maintained REST APIs for web applications using PHP.
  • Wrote automated scripts for the testing process to increase efficiency and accuracy.
  • Created, maintained, and executed comprehensive test cases and scenarios.
  • Performed manual functional tests on various web applications as needed.
  • Assisted with scheduling interviews between hiring managers and qualified candidates.
  • Provided guidance to management throughout the recruitment process.
  • Attended job fairs, networking events, and other industry related functions.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Developed annual goals for each department based on market trends and competitor analysis.

Education

Master of Science - Engineering Management

St Cloud State University
Saint Cloud, MN

Bachelor of Science - Biotechnology

Jawaharlal Nehru Technological University
India

Certified Diploma - Java

SISI - Government of India
India

Certified Scrum Master -

University of Minnesota - Twin Cities
Minneapolis, MN

Certified Advanced Scrum Master -

Scrum Alliance
Minneapolis, MN

Skills

  • Complex Problem-Solving
  • Time Management
  • Cross-functional team management
  • Innovation management
  • Adaptive Learning
  • Interpersonal Skills
  • Lead Generation
  • Teamwork and Collaboration
  • Creative Thinking
  • Strategic Thinking
  • Strong Leadership skills
  • Strong Organizational skills
  • Strong communication skills

Affiliations

  • Love to play sports.
  • Captain of a competitive sports team.
  • Lead and Managed a sports club into success for several years, along with obtaining multiple MVP titles
  • Played an active honorary leadership role in managing a vast sports league.
  • Father of two.

Timeline

Systems QA Analyst 4

Zurich American Insurance
09.2017 - Current

Senior Quality Analyst

Quality Matrix
11.2015 - 09.2024

Application Systems Engineer & Scrum Master

Target Corporation
01.2015 - 11.2015

Quality Assurance Analyst

Quality Matrix (Client - RCIS)
06.2013 - 01.2015

Loans Servicing Analyst

Green Tree Credit Solutions
11.2012 - 06.2013

Senior Business Systems Engineer

Caesars Entertainment
07.2010 - 05.2012

Master of Science - Engineering Management

St Cloud State University

Bachelor of Science - Biotechnology

Jawaharlal Nehru Technological University

Certified Diploma - Java

SISI - Government of India

Certified Scrum Master -

University of Minnesota - Twin Cities

Certified Advanced Scrum Master -

Scrum Alliance

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Mohan Kumar Mogilisetty