Keelah Graves
Mesquite
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Teacher Assistant
Dallas Independent School District
09.2023 - Current
- Curriculum based teaching
- Enhanced learning experiences with underperforming students.
Senior Bank Teller
Union Square Credit Union
09.2022 - 01.2023
- Processed loan payments and issued cashier's checks.
- Maintained adherence to rigorous standards ensuring the protection of both financial records and customer data
- Check Invoice and data entry
Senior Bank Teller
First National Bank Texas
07.2020 - 07.2022
- Monitored employee productivity to provide constructive feedback and coaching
- Provided information on product options and fees.
- Optimized workflow to enhance productivity.
- Achieved and exceeded sales objectives through strategic product and service marketing.
Customer Service Representative
Results CX
01.2016 - 05.2019
- Addressed customer inquiries, questions and concerns to provide excellent service.
- Achieved high service standards by listening to customer concerns and implementing solutions.
- Delivered exceptional customer service.
Education
Paul Quinn College
Dallas TXVernon College
Wichita Falls, TXSkills
- Cross-Selling, Upselling, Marketing
- Interpersonal Relations and Communication
- Data entry organizational
Accomplishments
Top Incentive maker for 60 days
Certification
Teacher Assistant Certification
BLS/CPR
Timeline
Certified Teacher Assistant
Dallas Independent School District
09.2023 - Current
Senior Bank Teller
Union Square Credit Union
09.2022 - 01.2023
Senior Bank Teller
First National Bank Texas
07.2020 - 07.2022
Customer Service Representative
Results CX
01.2016 - 05.2019
Paul Quinn College
Vernon College
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