Angela Belle
Montgomery,AL
Summary
Seeking a rewarding opportunity with a dynamic and expanding organization. Contributing skills and expertise to drive the success of a progressive company. Committed to delivering exceptional results and continuously enhancing professional capabilities. Ready to embark on a new chapter in career journey and make a meaningful impact within a thriving company.
Overview
9
9
years of professional experience
Work History
Certified Teacher Assistant
Montgomery Community Action Agency
Montgomery, Al
03.2024 - Current
- Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing student engagement and understanding.
- Monitored student progress through regular assessments, adjusting instructional strategies as needed for optimal results.
- Managed classroom behavior effectively by implementing consistent consequences and reinforcing positive behaviors.
Patient Registration Representative
Eastside Urgent Care
Montgomery, AL, US
10.2022 - 02.2024
- My duties as a patient receptionist were greeting patients as they enter the facility, answering telephones, collecting necessary patient information, entering data, and collecting payment for services
- Verify patient insurance coverage, check for other policies, and determine the correct co-pay amount to collect
- Scheduling app
Retail Manager
City Gear
Montgomery, AL, US
01.2020 - 09.2022
- Greet and assist customers professionally in a timely manner while overseeing day-to-day operations of the store
- Manage and train new retail associates
- Motivate sales team members to boost sales
- Develop digital marketing campaigns, introduce the use of social media platforms to target and engage more with customers
- Review profit and loss statements to identify new promotional opportunities
- Resolve disputes among customers and employees
Healthcare Call Center Representative
CareNational
Temple, TX, US
08.2018 - 09.2021
- Greet and assist customers by handling questions, comments, and complaints regarding company via telephone
- Generally, provides higher level of customer support on specific product or service
- Enhance relationships by providing positive customer experiences
- Addresses member inquiries, questions and concerns in all areas including enrollment, claims, and benefits
Customer Service Specialist
Kelly Connect
Memphis, TN, US
02.2016 - 07.2018
- Greet and assist customers effectively while answering inbound and outbound calls
- Build and maintain business relationships with clients by providing prompt and accurate services to promote customer loyalty
- Listen actively to every customer's needs
- Trouble-shoot systems, detect fraudulent activity
- May assist management to make sure goals are met
- Filling claims for stolen property
Education
High school diploma -
Jefferson Davis High School
Montgomery, AL05.2016
Skills
- Retail operations
- Budgeting and cost control
- Orientation and training
- Plan sales
- Retail space planning
- Organize inventory
- Manage employees
- Problem-solving
- Verbal communication
- Multitasking
- Service upsells
- Retail marketing
- Customer service excellence
- Product and service knowledge
- Trained in Salesforce
- Childcare
- Supervising experience
- Computer skills
- Toddler Care
- Digital Marketing
- Merchandising
- Email Marketing
- Social Media Management
- Profit & Loss
- Branding
- Customer support
- Materials handling
- Warehouse distribution
- Warehouse experience
- Fraud
- Claims
Personal Information
Authorized To Work: US
Timeline
Certified Teacher Assistant
Montgomery Community Action Agency
03.2024 - Current
Patient Registration Representative
Eastside Urgent Care
10.2022 - 02.2024
Retail Manager
City Gear
01.2020 - 09.2022
Healthcare Call Center Representative
CareNational
08.2018 - 09.2021
Customer Service Specialist
Kelly Connect
02.2016 - 07.2018
High school diploma -
Jefferson Davis High School