Tiffany Butler
Bartlett,TENNESSEE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Lead Ophthalmic Assistant
Eye Specialty Group
Memphis, IN
07.2016 - Current
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.
- Contributed to successful treatment of eye conditions by administering prescribed medications under the supervision of a ophthalmologist.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Scribe for Doctor in exam room using EHR.
- Promoted positive public relations for the practice through exceptional interpersonal skills when interacting with patients and their families.
Assistant Manager/Managing Optician
Family Vision Care
LaGrange, IL
01.2014 - 01.2016
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Increased sales of premium lenses by educating customers on the benefits and features of advanced lens technology.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
Third Key Manager
Vision Work
Lombard, IL
09.2011 - 06.2014
- Performed full range of Managerial duties, including training new associates, opening,closing,payroll and banking.
- Worked effectively in fast-paced environments. Collaborated with sales representatives to secure advantageous pricing and ensure the best product offerings for customers.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Education
Certification of Medical Assisting - Medical Assisting
Lincoln Technical Institute
Melrose Park, IL09.2016
Skills
- Staff Training
- Team Leadership
- Retail Operations
- MS Office
- Customer Service/Patient Care
- Medical Terminology
- Triage
- Excellent Communication
Certification
Certified Opthalmic Assistant thru JACAPO
Certified in CPR
Timeline
Certified Lead Ophthalmic Assistant
Eye Specialty Group
07.2016 - Current
Assistant Manager/Managing Optician
Family Vision Care
01.2014 - 01.2016
Third Key Manager
Vision Work
09.2011 - 06.2014
Certification of Medical Assisting - Medical Assisting
Lincoln Technical Institute