Keelan Cole
Scottsdale,AZ
Summary
Driven and reliable, excelled at Mayacama Golf Club by fostering strong member relationships and ensuring high standards of etiquette, significantly enhancing customer satisfaction. Demonstrated exceptional teamwork and efficiency, notably improving golf shop operations at Santa Rosa Country Club. Skills include advanced member assistance and a team player mentality, pivotal in achieving operational excellence.
Overview
9
9
years of professional experience
Work History
Golf Caddy
Mayacama Golf Club
04.2018 - Current
- Upheld high standards of etiquette through respectful behavior towards fellow caddies, staff members, golfers, and guests.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Carried two bags of clubs for full 18-hole rounds of golf.
Golf Shop Attendant
Santa Rosa Country Club
05.2016 - Current
- Improved efficiency of daily operations by managing the cash register, processing transactions, and reconciling end-of-day reports.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Supported smooth course operations during tournaments by checking in players, distributing scorecards, and overseeing starting times at the first tee box area as necessary.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
Education
No Degree - Communications
Sonoma State University
Rohnert Park, CA06-2026
Skills
- Team player mentality
- Member assistance
- Reliability and punctuality
Accomplishments
Was a part of Sonoma State University Men's Golf Team.
Timeline
Golf Caddy
Mayacama Golf Club
04.2018 - Current
Golf Shop Attendant
Santa Rosa Country Club
05.2016 - Current
No Degree - Communications
Sonoma State University
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