Keelie Gann

• Licensed Pharmacy Technician
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Set up and modified patient profiles to include current medications and insurance details.
• Entered and processed patients' prescriptions into internal system.
• Assisted pharmacist by filling prescriptions for patients
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

• Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Ensured accurate specimen collection by following established phlebotomy protocols and guidelines.
• Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
• Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.

• Cleaned house, ran errands, managed laundry, and prepared necessary meals.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Transported clients to and from medical appointments with safety and efficiency.

** Previously Employed October 2020 to December 2022 **

• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels
• Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Cleaned house, ran errands, managed laundry, and prepared necessary meals.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Transported clients to and from medical appointments with safety and efficiency.

• Enhanced patient comfort by providing compassionate and attentive care during daily activities.
• Developed strong rapport with patients and families, addressing concerns and offering emotional support when needed.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing task.

• Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
• Labeled packages with clear, correct information to reduce mailing errors.
• Operated various mailing equipment such as postage meters, folding machines, and labelers for efficient mail preparation.

• Enhanced customer satisfaction by providing timely and accurate information on services.
• Managed high call volumes while maintaining professional demeanor and strong attention to detail.
• Reduced call escalations with effective communication skills and thorough understanding of company policies.

• Followed safety procedures and guidelines to maintain safe working environments.
• Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
• Partnered with management team to coordinate on-boarding and off-boarding processes.
• Responded to inquiries by answering telephone calls, in-person questions and emails.