Keelie Surber
Palo Pinto,TX
Summary
Results-driven,with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Determined Business Owner with commitment to excellence and more than 19 years of customer service experience.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
CEO
R & K Pools
Palo Pinto, TX
06.2015 - Current
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Developed key operational initiatives to drive and maintain substantial business growth.
Store Manager
Aeropostale/Ps From Aeropostale
Fort Worth, TX
07.2010 - 03.2018
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Assistant Manager
Aeropostale
Fort Worth, TX
03.2006 - 07.2010
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
Sales Associate
Aeropostale
Fort Worth, TX
11.2004 - 03.2006
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
High School Diploma -
Santo High School
Santo, TX 05.2004
Skills
- Executive Leadership
- Annual Planning
- Operational Leadership
- Business Operations
- Employee Management
- Employee Motivation and Performance
- Client Needs Assessment
- Managing Digital Media
- People and Culture
Timeline
CEO
R & K Pools
06.2015 - Current
Store Manager
Aeropostale/Ps From Aeropostale
07.2010 - 03.2018
Assistant Manager
Aeropostale
03.2006 - 07.2010
Sales Associate
Aeropostale
11.2004 - 03.2006
High School Diploma -
Santo High School