Enthusiastic individual skilled in customer service and problem resolution. Experienced in delivering high-quality care and support, committed to enhancing resident experiences and ensuring satisfaction.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Lutheran Nursing Home
Tualatin
09.2024 - Current
Assisted residents with daily living activities and personal care to enhance quality of life.
Communicated effectively with residents to understand their needs and preferences.
Collaborated with healthcare professionals to ensure holistic support for residents.
Supported team members to foster a safe and welcoming environment for residents.
Organized recreational activities that increased resident engagement and facilitated socialization.
Followed infection control protocols to maintain cleanliness in resident areas.
Server
Mcmenamins Hotel Oregon
McMinnville
03.2024 - 02.2026
Delivered attentive service to guests in fast-paced dining environment, enhancing guest satisfaction.
Coordinated with kitchen staff to ensure timely food delivery, contributing to seamless service.
Maintained cleanliness and organization of dining areas and service stations.
Managed customer orders and accurately processed payments.
Crafted beverage orders, including specialty coffees and cocktails, ensuring quality and presentation.
Assisted in training new servers on menu items and service standards.
Busser/Expo Runner
The Dundee Bistro
Dundee
03.2022 - 03.2024
Assisted servers by delivering food and beverages promptly.
Maintained cleanliness of dining areas and service stations to enhance guest experience.
Monitored guest needs and communicated requests to servers.
Cleaned and reset tables to facilitate prompt customer seating.
Handled dishware and utensils efficiently during peak hours.
Restocked supplies to ensure kitchen staff had necessary materials.
Displayed a welcoming demeanor to foster a positive atmosphere for customers.