Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
2006
2006
years of post-secondary education
Work History
Prep Cook
Stewby's Seafood Shanty
Fort Walton Beach
05.2022 - 09.2022
Prepared ingredients by washing, chopping, and measuring various seafood and vegetables.
Operated kitchen equipment such as fryers, grills, and ovens safely and efficiently.
Maintained cleanliness of workstations by following food safety guidelines and protocols.
Stocked kitchen supplies, ensuring all ingredients were fresh and readily available.
Monitored food quality during preparation to maintain high standards of freshness.
Cleaned and sanitized work areas and equipment to ensure food safety standards.
Prepped vegetables and ingredients by washing, chopping and dicing.
Organized and labeled stock of ingredients to maintain needed inventory levels.
Organized walk-in coolers and freezers according to established guidelines.
Measured ingredients accurately using measuring cups and spoons.
Communicated effectively with fellow staff members regarding meal preparations.
Prep Cook
Applebee's Grill + Bar
Foley
01.2022 - 04.2022
Prepared ingredients by washing, chopping, and measuring various seafood and vegetables.
Stocked kitchen supplies, ensuring all ingredients were fresh and readily available.
Collaborated with team members to ensure timely meal preparation during peak hours.
Followed recipes accurately to ensure consistency in flavor and presentation of dishes.
Cleaned and sanitized work areas and equipment to ensure food safety standards.
Prepped vegetables and ingredients by washing, chopping and dicing.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Organized and labeled stock of ingredients to maintain needed inventory levels.
Communicated effectively with fellow staff members regarding meal preparations.
Floor Worker/Caller
BeachSide Bingo
Pensacola
07.2021 - 12.2021
Maintained cleanliness and organization of gaming areas and equipment.
Assisted customers with inquiries and provided information on games.
Set up gaming tables and ensured proper materials were available.
Monitored game flow to ensure compliance with company policies.
Collaborated with team members to enhance customer experience during events.
Handled cash transactions accurately at the cash register.
Participated in training sessions to improve service skills and knowledge of games.
Communicated with coworkers and supervisors regarding tasks and processes.
Greeted customers upon entering the store and provided assistance as needed.
State Tested Nursing Assistant
Maxim Healthcare
Toledo
10.2018 - 12.2020
Assisted residents with daily living activities and personal hygiene.
Monitored vital signs and reported changes to nursing staff.
Supported mobility by helping residents with walking and transferring.
Documented patient care activities in electronic health records system.
Communicated effectively with residents to understand their needs and preferences.
Maintained a clean and safe environment for residents at all times.
Collaborated with healthcare team to ensure comprehensive patient care.
Followed infection control protocols to maintain health standards for residents.
Provided compassionate care to individuals in need of assistance.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Helped transfer patients from beds to wheelchairs or exam tables using proper body mechanics techniques.
Provided basic patient care by bathing and grooming patients, changing bedding, and assisting in feeding activities.
Answered call lights promptly to attend to patient needs.
Observed patients' physical, mental and emotional conditions.
Followed infection control protocols while performing nursing assistant duties.
Monitored vital signs including temperature, pulse rate and blood pressure.
Shift Supervisor
STARBUCKS COFFEE COMPANY
Fort Walton Beach
10.2008 - 06.2015
Supervised daily operations to ensure efficient workflow among team members.
Trained new employees on safety protocols and operational procedures.
Coordinated scheduling and shift assignments for optimal coverage.
Monitored inventory levels and initiated reorders when necessary.
Resolved customer complaints effectively to maintain service quality.
Implemented process improvements to enhance team efficiency and productivity.
Facilitated team meetings to discuss goals, challenges, and updates regularly.
Provided on-the-job training to new staff members.
Communicated clearly with employees regarding job duties, expectations, and policies.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Assigned tasks to team members based on their strengths and skill sets.