Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keely Cherry

Johnson City,TN

Summary

Experienced with handling diverse customer inquiries and resolving issues promptly. Utilizes effective communication to ensure customer satisfaction. Track record of problem-solving and delivering consistent, high-quality service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Publix Super Markets Inc
01.2019 - 01.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.

Customer Service Staff

Publix Super Markets Inc
01.2022 - Current
  • Responsible for many different monetary responsibilities from cashiering and money handling to safe balancing and tracking all physical financial transactions of the day.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.


Education

BBA - Marketing

East Tennessee State University
Johnson City, TN
05.2024

Skills

  • Attention to detail
  • Communication
  • Coordination
  • Critical thinking
  • Customer service
  • Leadership
  • Staff Training
  • Teamwork

Certification

  • Hootsuite Social Media Marketing Certification - Hootsuite Media Inc.

Timeline

Customer Service Staff

Publix Super Markets Inc
01.2022 - Current

Customer Service Cashier

Publix Super Markets Inc
01.2019 - 01.2022

BBA - Marketing

East Tennessee State University

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Keely Cherry