Keely Dahl
Saratoga Springs,NY
Summary
Dynamic marketing professional with a proven track record in driving customer engagement through tailored campaigns and managing teams to enhance service delivery. Adept at developing and executing strategic social media initiatives that bolster brand awareness and community involvement.
Overview
6
6
years of professional experience
Work History
Social Media Marketing Intern
ARTSwego- SUNY Oswego
Oswego, NY
01.2026 - 05.2026
- Managed social media calendars, ensuring consistent and timely posting to enhance audience engagement
- Created and scheduled engaging content across platforms, boosting visibility of events and programs
- Collaborated with team members to develop campaigns that showcased community-based arts initiatives, fostering local participation
- Designed graphics and visual content
Reception and Customer Service Specialist
Allerdice Glass and Mirror
Saratoga Springs, NY
03.2026 - Current
- Acted as primary point of contact for customers, addressing inquiries and resolving issues.
- Oversaw daily front desk activities, ensuring timely and effective customer service.
- Coordinated order information and communication between customers and staff to enhance service delivery.
- Maintain and organize filing systems and documents
Team Member / Shift Manager
Taco Bell
Saratoga Springs, NY
01.2021 - 05.2026
- Managed team of 8 employees to deliver efficient service and maintain brand standards.
- Led promotional initiatives that enhanced upselling and increased customer engagement.
- Maintained accurate cash reports, inventory counts, and daily operational logs.
- Developed leadership, communication, and problem-solving skills in a fast-paced environment.
Education
Bachelor of Science - Marketing
SUNY Oswego
Oswego, NY12-2026
Associate of Applied Science - Management, Marketing & Entrepreneurship
SUNY Adirondack
Queensbury, NY05-2025
Skills
- Team leadership
- Analytics reporting
- Marketing software
- Staff training and development
- Work prioritization
Marketing Tools:
Canva, Edits, Cap Cut Google Workspace, Microsoft Office Suite, Social pilot
Social Media Platforms:
Instagram, TikTok, Facebook, LinkedIn, X (Twitter), Threads, BlueSky
Timeline
Reception and Customer Service Specialist
Allerdice Glass and Mirror
03.2026 - Current
Social Media Marketing Intern
ARTSwego- SUNY Oswego
01.2026 - 05.2026
Team Member / Shift Manager
Taco Bell
01.2021 - 05.2026
Bachelor of Science - Marketing
SUNY Oswego
Associate of Applied Science - Management, Marketing & Entrepreneurship
SUNY Adirondack