Keely Gates
Santa Cruz,CA
Summary
Detail-oriented professional with extensive experience in communication and problem-solving. Proven ability to thrive in fast-paced environments while maintaining focus on helping others. Strong networking skills enhance collaboration and drive results. Committed to balancing passion for service with practical capabilities.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Seasonal Recruiter/Work & Travel Coordinator
Santa Cruz Seaside Company
Santa Cruz
01.2025 - Current
- Screened resumes to identify suitable applicants for various positions.
- Coordinated interviews between candidates and hiring managers effectively.
- Collaborated with team members to improve recruitment processes and strategies.
- Engaged with potential candidates at local job fairs and community events.
- Explained job duties, compensation and benefits to potential candidates.
- Collaborated with hiring managers to understand position requirements.
- Coordinated travel arrangements for staff and clients within Santa Cruz Seaside Company.
- Researched local attractions and transportation options for visitors and guests.
- Supported team members with logistical planning for corporate meetings and events.
- Interviewed and qualified clients to determine travel and lodging needs and recommended points of interest to maximize travel experiences.
- Assisted with the preparation of presentations for client meetings as well as other related tasks to ensure smooth operations.
- Resolved customer complaints promptly and efficiently to maintain a high level of customer satisfaction.
- Continuously strengthened relationships with international partners.
- Participated in local job fairs and recruitment events for prospective hiring.
- Interpreted and explained human resources policies, procedures or regulations.
- Managed itineraries and schedules for various travel-related events.
Defensible Space Inspector
Cal Fire
Santa Cruz, California
10.2023 - 02.2024
- Ensured compliance with local fire codes and regulations.
- Collaborated with fire prevention teams on safety initiatives.
- Evaluated conditions of emergency access routes and signage.
- Participated in community outreach programs for fire safety education.
- Assisted in training new inspectors on safety protocols and standards.
- Documented all inspection results accurately in accordance with established guidelines.
- Analyzed data collected during inspections to ensure accuracy and consistency.
- Identified any potential hazards or areas that needed improvement through visual inspection and testing.
Police Park Ranger II
Santa Cruz Police Department
Santa Cruz
11.2018 - 11.2020
- Monitored park areas for safety and compliance with regulations.
- Collaborated with local agencies on conservation efforts and events.
- Educated the public about environmental stewardship and safety practices.
- Participated in community outreach programs promoting park activities and conservation initiatives.
- Enforced park rules and regulations to maintain a safe environment for visitors.
- Controlled incoming and outgoing traffic during special events and directed drivers to parking lots.
- Conducted safety inspections and ensured compliance with regulations.
- Inspected trails for hazards or maintenance issues and performed necessary repairs.
- Contributed to park ranger training and development by mentoring and assisting new team members with tasks.
- Patrolled assigned areas to ensure public safety and deter criminal activity.
- Collaborated with community members to build trust and foster positive relations.
- Enforced laws and regulations in a fair and impartial manner.
Emergency Medical Technician
SAP Center At San Jose
San Jose, California
11.2014 - 02.2020
- Responded rapidly to medical emergencies during events at a major sports arena.
- Provided direct patient care and CPR as needed in high-pressure situations.
- Collaborated with event staff to ensure effective emergency response procedures.
- Conducted routine equipment checks to maintain readiness for medical situations.
- Educated attendees on safety procedures and first aid during events.
- Documented patient information accurately for follow-up care and reporting.
- Coordinated with local EMS teams for seamless patient transfers when necessary.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Remained level-headed and proactive during emergency situations.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Suctioned airways to clear obstructions and help patients breathe.
- Facilitated communication between patients, family members, and healthcare professionals.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Developed and implemented strategies for customer service excellence.
- Provided customer service support and resolved client inquiries.
- Achieved cost-savings by developing functional solutions to problems.
- Greeted patrons and provided excellent customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Bachelor of Science - Management
University of Phoenix
Tempe, AZ03-2024
Skills
- Candidate engagement
- HR policies interpretation
- Relationship building
- Customer service
- Problem solving
- Community outreach
- Effective communication
- Team collaboration
- Logistics planning
- Time management
- Project management
- Cross-functional teamwork
- Social media recruiting
- Excel spreadsheets
- International recruiting
- Employment law knowledge
- Offer letters
Certification
Emergency Medical Technician
Accomplishments
Boardwalk Best Award 2025
References
References available upon request.
Timeline
Seasonal Recruiter/Work & Travel Coordinator
Santa Cruz Seaside Company
01.2025 - Current
Defensible Space Inspector
Cal Fire
10.2023 - 02.2024
Police Park Ranger II
Santa Cruz Police Department
11.2018 - 11.2020
Emergency Medical Technician
SAP Center At San Jose
11.2014 - 02.2020
Bachelor of Science - Management
University of Phoenix