Keely Jackson
Midvale,UT
Summary
Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Team-focused with strong communication skills to rapidly and effectively respond to emergencies. Stellar work ethic, integrity and reliability. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Diligent professional with experience in emergency support and medical response coupled with fire suppression techniques.
Overview
7
7
years of professional experience
Work History
Wildland Firefighter
5J Water Service
Caliente, Nevada
05.2019 - Current
- Executed fire suppression activities across diverse terrains and weather conditions.
- Operated firefighting equipment, including hoses, pumps, and chainsaws, to ensure operational efficiency.
- Monitored weather patterns and fire behavior to proactively address operational challenges.
- Implemented safety protocols during fire incidents to safeguard personnel and environment.
Quality Assurance Auditor
SkyWest Airlines
St. George, Utah
08.2023 - 04.2024
- Executed audits on operational procedures to ensure compliance with safety regulations.
- Reviewed documentation for accuracy and completeness in quality assurance processes.
- Developed training materials focused on quality standards and procedures for staff.
- Implemented corrective actions based on audit findings to enhance operational effectiveness.
Server Manager
Wingers Restaurant
St. George, Utah
01.2022 - 04.2024
- Trained and mentored new servers to uphold customer service standards.
- Resolved customer complaints promptly, significantly improving guest satisfaction.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
- Collected cash sales from employees to properly tip each server after shift.
Barista
Starbucks
St. George, Utah
10.2022 - 04.2023
- Prepared high-quality beverages following standardized recipes and procedures.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of workstations and equipment.
- Trained new baristas on beverage preparation techniques and customer service standards.
Education
Bachelor of Science - Radiology Technician
Weber State University
Ogden, UT05-2027
Associate of Science - Accounting And Finance
Glendale Community College
Glendale, California, CA05-2025
Skills
- Customer service
- Equipment operation
- Training development
- Problem resolution
- Team building
- Quality assurance
- Decision making
- Analytical skills
Timeline
Quality Assurance Auditor
SkyWest Airlines
08.2023 - 04.2024
Barista
Starbucks
10.2022 - 04.2023
Server Manager
Wingers Restaurant
01.2022 - 04.2024
Wildland Firefighter
5J Water Service
05.2019 - Current
Bachelor of Science - Radiology Technician
Weber State University
Associate of Science - Accounting And Finance
Glendale Community College