Keelynn Purtty

Lakewood

Summary

Proven track record of exceeding sales targets by closely monitoring employee performance and coaching salespeople on how to sell more effectively. Engaging and upbeat personality with the ability to recruit, train, and coach new employees to help the company achieve its brand and growth goals. Ability to use sound judgment and independent decision-making skills to positively impact company success.

Overview

years of professional experience

Work History

Acsc

Ricoh USA

Cleveland

09.2023 - Current

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Operated a variety of machinery and tools safely and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assisted with customer requests and answered questions to improve satisfaction.
Identified needs of customers promptly and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided support and guidance to colleagues to maintain a collaborative work environment.

Assistant Manager

Circle K

Cleveland

01.2019 - Current

Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
Worked with the team to improve efficiency on various projects.
Oversaw a team of five employees and provided performance feedback.
Am in charge of office administration and payroll.
Ensured that inventory counts stayed within monthly tolerance levels and that financial data was collected in accordance with the budget.
Kept track of cash receipts and deposits, improving accuracy and reducing discrepancies.
Weekly staff meetings were held to motivate employees, address concerns and questions, plan improvements, and assess progress toward objectives.
Keep track of all transactions on a daily basis and generate invoices and reports for the manager.
Instructed team members on how to implement successful operational and sales strategies.
I'm in charge of maintaining professional relationships with suppliers and customers.
Supervising, money handling, store opening/closing, and banking procedures during my shift.
Directed merchandising, promotion, and brand loyalty efforts for the business segment with the highest sales volume.
Was in charge of customer service, which included dealing with complaints, stock management, and answering customer questions.
Resolving conflicts (internal and external).
Prepare weekly/monthly sales reports and consolidate them.
Promoted to Assistant Manager after only seven months with the company.
Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork.
Notify the general manager of any incidents.
Increased earnings by achieving sales goals, improving customer service, and sticking to team goals.
Taught my team members how to use effective strategies to meet operational and sales goals.

Education

High School -

Garrett Morgan High School Campus

Cleveland, OH

01.2016

Skills

People-oriented
Employee scheduling
Consulting
Training and development
Friendly demeanor
Upselling techniques
Recruiting and interviewing
Skilled problem solver
Sales experience
Customer service
Staff management

Stocking
Data entry
Customer service-oriented
Training
Time management
Microsoft Word
Problem resolution
Communication
Microsoft office
Friendly, positive attitude

Timeline