Keenan Blair
Dallas,TX
Summary
Experienced customer service professional with 5 years of industry knowledge and a passion for delivering exceptional service. Demonstrated expertise in customer-facing roles, promoting products, serving food and beverages, and consistently providing superior service. Seeking a position to leverage strong communication and problem-solving skills in assisting customers with their needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Part-time Brand Ambassador
Contractor
01.2024 - Current
- Communicated product information with confidence and educated consumers about product brands.
- Completed detailed reports to provide valuable feedback to clients regarding execution of event and consumer reactions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
Server/Caterer
Chuys
12.2021 - Current
- Provide exceptional customer service by delivering attentive and personalized dining experiences
- Monitor and oversee the timely and efficient service of food and beverages during catered events, ensuring guest satisfaction and adherence to event timelines
- Communicate collaboratively with catering staff, assigning tasks, providing guidance, and ensuring proper communication to ensure smooth operations during events
- Assist with event breakdown and cleanup, including packing up leftover food and equipment, returning rented items, and leaving the venue in its original condition
Driver
Uber
01.2022 - 11.2023
- Safely and responsibly operated a personal vehicle to provide transportation services for passengers using the Uber platform
- Maintained knowledge of local traffic laws, routes, and regulations to ensure efficient and timely transportation of passengers
- Provided excellent customer service by greeting passengers, assisting with luggage, and ensuring a comfortable and enjoyable ride experience
- Adhered to Uber's standards and policies, including maintaining a clean and well-maintained vehicle, ensuring safety inspections are up to date, and following all legal requirements
Delivery Driver
Amazon
05.2020 - 01.2021
- Safely operated a delivery vehicle to transport goods and products to designated locations
- Loaded and unloaded items from the vehicle, ensuring proper handling and securing of the cargo
- Collaborated with the warehouse team to ensure the accuracy and timeliness of deliveries
- Followed traffic laws and safety regulations while driving, maintaining a focus on accident prevention and vehicle maintenance
Education
Associate of Science - Business Management
Collin County Community College
Plano, TX05-2023
High School Diploma -
Plano West High School
Plano, TX05.2017
Skills
- Customer Service
- Food and Beverage Sales
- Effective communicator
- Problem-Solving
- Fast-paced environment
- TABC Certified
Certification
- Texas Alcoholic Beverage Commission Certification
- Food Handlers Certificate
Timeline
Part-time Brand Ambassador
Contractor
01.2024 - Current
Driver
Uber
01.2022 - 11.2023
Server/Caterer
Chuys
12.2021 - Current
Delivery Driver
Amazon
05.2020 - 01.2021
High School Diploma -
Plano West High School
Associate of Science - Business Management
Collin County Community College
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