Keenan Foster
Las Vegas,Nevada
Overview
8
8
years of professional experience
Work History
Chief Marketing Officer (CMO)
Officer Survival Solutions
06.2022 - 03.2024
- Led all marketing initiatives for a business specializing in tactical and law enforcement products.
- Developed and executed digital marketing campaigns to increase brand awareness.
- Collaborated directly with the owner to implement strategic growth and branding initiatives.
- Designed marketing materials, product packaging, and promotional content using graphic design tools.
- Managed customer relations, ensuring positive experiences from order placement through fulfillment.
- Oversaw product inventory, order processing, and shipping logistics to maintain operational efficiency.
Remote Debt Collector
Yessio LLC
01.2022 - 06.2022
- Conducted over 200 outbound calls daily to negotiate and secure payments for past-due accounts.
- Utilized strong communication and negotiation skills to resolve debt issues effectively with debtors.
- Documented customer interactions and payment agreements meticulously to ensure compliance with FDCPA regulations.
- Collaborated with team members to meet or exceed monthly collection goals and performance metrics.
- Delivered compassionate yet assertive customer service, assisting individuals in understanding and navigating debt repayment options.
Customer Service Associate
Sportsman's Warehouse
St. George, USA
10.2019 - 10.2021
- Operated point-of-sale systems efficiently while maintaining accuracy and speed during high-traffic hours.
- Ensured a positive customer experience by providing knowledgeable assistance across multiple departments.
- Supported the Loss Prevention (LP) Manager in monitoring and reducing shrinkage incidents.
- Processed returns, exchanges, and special orders while upholding company policies and customer satisfaction.
- Contributed to merchandising and restocking efforts to maintain an organized and visually appealing sales floor.
- (St. George, UT)
CAP 2
Walmart
07.2019 - 11.2019
- Supervised and coordinated a team of associates to ensure timely unloading, stocking, and organization of merchandise.
- Managed inventory levels and verified product accuracy and placement throughout the store.
- Assisted customers with product inquiries and resolved issues to ensure high satisfaction.
- Trained and coached new associates to improve efficiency and adherence to company standards.
- Collaborated with management to meet store performance and operational goals.
Equipment Manager
Camp Pendleton Paintball Park
10.2015 - 10.2018
- Oversaw the maintenance, distribution, and repair of rental and personal paintball equipment.
- Conducted daily inventory checks and ensured proper storage and availability of gear.
- Provided exceptional customer service by assisting players with gear setup, safety briefings, and product recommendations.
- Managed the Pro Shop operations, handling sales, cash transactions, and customer inquiries.
- Worked with vendors to order supplies and maintain stock levels for high-volume weekends and events.
Skills
- Customer relations
- Problem solving
- Time management
- Decision-making
- Communication skills
- Operational efficiency
- Attention to detail
Timeline
Chief Marketing Officer (CMO)
Officer Survival Solutions
06.2022 - 03.2024
Remote Debt Collector
Yessio LLC
01.2022 - 06.2022
Customer Service Associate
Sportsman's Warehouse
10.2019 - 10.2021
CAP 2
Walmart
07.2019 - 11.2019
Equipment Manager
Camp Pendleton Paintball Park
10.2015 - 10.2018