Summary
Overview
Work History
Education
Skills
Certification
Interests
Extracurricular activities
Timeline
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Keenan Llanes

Houston,Texas

Summary

Motivated and customer focused professional with experience in retail, food service, and entrepreneurship. Skilled in delivering excellent customer service, handling transactions, and maintaining organized, safe work environments. Proven ability to build strong relationships with customers and team members while boosting satisfaction and loyalty. Entrepreneurial background includes managing online businesses, overseeing inventory, setting pricing strategies, and cultivating client and vendor relationships. Adaptable, hardworking, and committed to achieving both individual and team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Assistant

HEB Grocery Store
04.2025 - Current
  • Answered customer questions about product availability
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.

All Postions

Whataburger
06.2024 - 12.2025
  • I handled cash transactions and customer payments, took drive through orders quickly and accurately, and prepared food while following safety standards. I assisted customers with order choices, provided recommendations, and ensured orders were correct to deliver a positive service experience
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Entrepreneur

Self Employed Web
06.2023 - Current
  • I own an online store where I sell curated jewelry through my personal website.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Maintained relationships with key clients to secure repeat business.
  • Set pricing structures according to market analytics and emerging trends.
  • Led brainstorming sessions to generate innovative ideas for new ventures.

Entrepreneur

Self Employed Web
12.2022 - Current
  • I manage an online business specializing in the resale of vintage and pre-owned clothing through my personal website.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Identified and secured strategic partnerships with vendors and suppliers.
  • Set pricing structures according to market analytics and emerging trends.
  • Organized events such as trade shows, conferences, workshops.

Education

J. Frank Dobie High School
05-2026

Skills

  • Verbal communication
  • Customer service
  • Problem-solving
  • Goal setting
  • Adobe photoshop
  • Business transactions
  • Self-awareness
  • Decision-making
  • Teamwork
  • Fast learner
  • Fast decision making

Certification

  • Adobe Certified Professional

Interests

  • Skateboarding
  • Photography & Videography
  • Gym Workouts

Extracurricular activities

Soccer

Baseball

Timeline

Customer Service Assistant

HEB Grocery Store
04.2025 - Current

All Postions

Whataburger
06.2024 - 12.2025

Entrepreneur

Self Employed Web
06.2023 - Current

Entrepreneur

Self Employed Web
12.2022 - Current

J. Frank Dobie High School

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