Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Keenan Rasmussen

Cedar Falls,IA

Summary

. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Walgreens
Cedar Falls, IA
10.2021 - Current
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Answered phone calls from customers promptly and courteously.
  • Handled cash register operations accurately during peak times.
  • Kept work area neat, clean, and well-stocked at all times.
  • Improved customer service wait times to mitigate complaints.

Wait Staff Member

Western Home Communities
Cedar Falls, IA
04.2021 - 10.2021
  • Greeted and welcomed customers, providing them with menus.
  • Ensured that all orders were taken correctly and in a timely manner.
  • Prepared tables by setting up linens, silverware and glassware.
  • Checked back with customers during meals to ensure satisfaction with food and service.
  • Processed payments accurately using cash registers or point-of-sale systems.
  • Cleared dishes between courses and after guests finished dining.
  • Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.

Education

High School Diploma -

Cedar Falls Highschool
Cedar Falls, IA
06.2033

Some College (No Degree) - Liberal Arts And General Studies

Hawkeye Community College
Waterloo, IA

Skills

  • MS Office Proficiency
  • Regulatory Compliance
  • Team Collaboration
  • Customer Support
  • Refund Processing
  • Customer Assistance
  • Payment Collection
  • ID Verification

References

References available upon request.

Timeline

Customer Service Associate

Walgreens
10.2021 - Current

Wait Staff Member

Western Home Communities
04.2021 - 10.2021

High School Diploma -

Cedar Falls Highschool

Some College (No Degree) - Liberal Arts And General Studies

Hawkeye Community College

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Keenan Rasmussen