Open To Work
Keenen Johnson
Houston
Summary
Detail-oriented Project Coordinator with 3+ years of experience managing scheduling, operations, stakeholder communication, and cross-functional workflows. Proven ability to coordinate teams, track progress, maintain documentation, and support project timelines in fast-paced environments. Strong communicator with a background in process improvement, team leadership, event planning, and customer experience. Known for reliability, adaptability, and driving tasks to completion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Retro Fitness
Pasadena
07.2025 - Current
- Oversee daily operations, staff scheduling, and resource allocation for a high-volume facility.
- Lead, train, and mentor the personal training department to improve performance and efficiency.
- Develop and implement targeted sales and customer engagement strategies.
- Coordinate workflows between departments and maintain documentation to support operational goals.
- Monitor service delivery, ensure quality standards, and identify areas for process improvement.
Studio Manager
F45 Training
Houston
12.2022 - 06.2025
- Coordinate daily studio operations including scheduling, class planning, and workflow optimization.
- Manage employee onboarding, training, performance, and cross-functional communication.
- Maintain member records, contact logs, and follow-up systems to support retention goals.
- Plan and execute events, marketing initiatives, and partnership outreach.
- Track KPIs, attendance, and operational metrics to support business targets.
- Resolve member issues, ensuring high satisfaction and effective communication.
Personal Trainer & Receptionist
Pulse Fitness
Houston
02.2022 - 11.2023
- Managed client scheduling, program planning, documentation, and progress tracking.
- Built individualized plans, aligning client objectives with timelines and measurable goals.
- Provided guidance on equipment use and safety, maintaining a well-organized training environment.
- Supported front-desk operations including member communication, account management, and issue resolution.
Field Operations Associate
Peloton
Houston
02.2021 - 02.2022
- Coordinated daily delivery routes and project timelines to meet strict appointment windows.
- Installed equipment on-site and provided customer onboarding support.
- Documented installations, captured customer feedback, and ensured quality control.
- Applied strong time-management strategies to complete multiple assignments each day.
Sports Management Intern
University of Tulsa Athletics
Tulsa
06.2019 - 08.2019
- Updated and organized athlete data, roster changes, and internal documentation systems.
- Maintained active records for 100+ players including contact information, housing, and status changes.
- Assisted with social media content creation and coordination for the football program.
- Supported event setup, logistics, and day-to-day athletic department operations.
Education
Bachelor of Arts - Organizational Studies
The University of Tulsa
Tulsa, OKSkills
- Project Coordination
- Scheduling
- Stakeholder Communication
- Workflow Planning
- Problem Solving
- Time Management
- Documentation
- Cross-Functional Support
- Customer Experience
- Data Entry
- Attention to Detail
- Leadership
- Logistics
- Event Coordination
- Process Improvement
- CRM Tools
- Adaptability
- Team Collaboration
Certification
NASM Certified Personal Trainer
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipLocation Preference
On-SiteRemoteHybridTimeline
General Manager
Retro Fitness
07.2025 - Current
Studio Manager
F45 Training
12.2022 - 06.2025
Personal Trainer & Receptionist
Pulse Fitness
02.2022 - 11.2023
Field Operations Associate
Peloton
02.2021 - 02.2022
Sports Management Intern
University of Tulsa Athletics
06.2019 - 08.2019
Bachelor of Arts - Organizational Studies
The University of Tulsa