Keenin Godwin
Orlando
Summary
Dynamic individual experienced in managing ride operations and enhancing guest experiences. Strong skills in critical thinking and problem-solving, with a track record of training staff and optimizing safety protocols. Committed to delivering exceptional service and ensuring visitor satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Universal Studios
Ride operator
Orlando
04.2022 - Current
- Ensured safe operation of rides by enforcing adherence to safety protocols.
- Facilitated smooth boarding and disembarking for guests, enhancing overall ride experience.
- Maintained cleanliness and organization in ride areas to improve overall guest experience.
- Coordinated with team members during peak hours to streamline ride flow and reduce wait times.
- Trained new operators on safety procedures and operational guidelines to ensure compliance.
- Operated control panels for ride systems while monitoring audio-visual equipment.
- Observed guest behavior on attractions to maintain safety and maximize enjoyment.
Safari Guide
Disney's Animal Kingdom Theme Park
Orlando
03.2025 - 01.2026
- Guided guests through immersive wildlife experiences, enhancing their appreciation for nature.
- Conducted guided tours, delivering engaging information and responding to questions to enrich guest experiences.
- Educated visitors on animal behavior and conservation efforts, fostering a deeper understanding of wildlife preservation.
- Monitored animal habitats for health and well-being standards.
- Drove a 4x4 vehicle over challenging terrain during tours.
- Performed daily vehicle inspections before each tour departed from the base camp, checking tires, fluids, brakes.
- Maintained communication with park rangers regarding wildlife sightings and conditions of the terrain.
Rentals, Tour Guide, Fort Ranger
Disney's Fort Wilderness Resort & Campground
Orlando
05.2021 - 03.2025
- Coordinated logistics for transportation and site access during tours.
- Explained cultural significance and historical context during tours.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Monitored park conditions and ensured visitor safety during operations.
- Responded to emergency situations, providing first aid and support as needed.
- Enforced Fort Wilderness rules and regulations to maintain a safe environment for visitors.
- Processed payments and managed transactions efficiently.
- Collaborated with team members to maintain inventory levels.
- Conducted vehicle inspections for quality assurance.
- Maintained cleanliness and organization of the rental area.
Mover
Private Owner
Orlando
08.2017 - 10.2020
- Packed and loaded items securely for safe transportation.
- Operated moving equipment and vehicles safely during relocations.
- Assisted in disassembling and reassembling furniture as needed.
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Loaded and unloaded company trucks with tools, equipment and furniture.
Cashier
Walmart
Orlando
09.2019 - 04.2020
- Processed customer transactions accurately and efficiently at a major retail store.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions with precision and care.
- Resolved customer complaints promptly and professionally to ensure satisfaction.
Skills
- Ride safety protocols
- Animal behavior education
- Customer service management
- Public speaking
- Communication techniques
- Critical thinking
- Problem-solving
- Multitasking Abilities
- Calm under pressure
- Dependable and responsible
- Written communication
- Vehicle maintenance
- Hazardous materials handling
Certification
- Boating License
Timeline
Safari Guide
Disney's Animal Kingdom Theme Park
03.2025 - 01.2026
Universal Studios
Ride operator
04.2022 - Current
Rentals, Tour Guide, Fort Ranger
Disney's Fort Wilderness Resort & Campground
05.2021 - 03.2025
Cashier
Walmart
09.2019 - 04.2020
Mover
Private Owner
08.2017 - 10.2020