Keenon Dorsey
Riverdale,Ga
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inbound Team Lead
Octane Seating
08.2021 - 05.2024
- Checked packages and merchandise for damage and notified vendors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Labeled and accurately moved customer orders to meet shipment timetables and minimized
- Heavy lifting
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Inbound Team Lead
JCPenney Distribution Center
06.2018 - 08.2021
- Promoted a positive work environment by proactively addressing conflicts within the team and fostering open communication among staff members.
- Balanced competing priorities effectively while maintaining focus on key deliverables, ensuring timely completion of tasks and consistent achievement of operational goals.
- Conducted thorough analyses of inbound operations to identify opportunities for process optimization, leading to increased efficiency in handling shipments from multiple sources simultaneously.
- Enhanced team productivity by implementing efficient work processes and streamlining communication channels.
- Heavy lifting
Service Advisor
Car Spa
03.2015 - 06.2018
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Education
Diploma -
Charles Drew High School
Atlanta, GASkills
- Time Management
- Dependable and Responsible
- Multitasking Abilities
- Computer Skills
- Critical Thinking
- Excellent Communication
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
- Multitasking
Certification
Forklift certification
Clamp Truck certification
Timeline
Inbound Team Lead
Octane Seating
08.2021 - 05.2024
Inbound Team Lead
JCPenney Distribution Center
06.2018 - 08.2021
Service Advisor
Car Spa
03.2015 - 06.2018
Diploma -
Charles Drew High School