KEERAH ARNOLD
Colorado Springs,Colorado
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Barista/Assistant Manager
Safeway
07.2022 - Current
- Prepared and served high-quality coffee beverages in fast-paced environment.
- Managed inventory, ensuring timely restocking of supplies and minimizing waste.
- Trained new baristas on beverage preparation and customer service standards.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Led team in executing operational strategies to enhance customer satisfaction and service efficiency.
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
Cashier/Assistant Manager
Safeway
03.2020 - 07.2022
- Supervised daily operations to ensure efficient customer service and accurate transactions.
- Trained and mentored new cashiers on company policies and best practices.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Coordinated team schedules to maintain adequate staffing during peak hours.
- Led initiatives to streamline checkout processes, increasing transaction efficiency.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
Cashier/Customer Service Desk Technician
Target
07.2018 - 03.2020
- Processed customer transactions accurately and efficiently at point-of-sale.
- Assisted customers with product inquiries to enhance shopping experience.
- Led customer service initiatives to enhance client satisfaction and retention.
- Developed training programs to improve team performance and service quality.
Education
Master of Arts - Museum Studies
Southern University at New Orleans
Bachelors of Fine Arts - Anthropology
University of Nevada - Las Vegas
05.2023
Skills
Food service knowledge
LANGUAGES
English – Expert
German – Intermediate
Volunteer History
Olympic and Paralympic Museum
Colorado Springs Pioneer Museum
ProRodeo Hall Of Fame & Museum of the American Cowboy
Timeline
Barista/Assistant Manager
Safeway
07.2022 - Current
Cashier/Assistant Manager
Safeway
03.2020 - 07.2022
Cashier/Customer Service Desk Technician
Target
07.2018 - 03.2020
Bachelors of Fine Arts - Anthropology
University of Nevada - Las Vegas
Master of Arts - Museum Studies
Southern University at New Orleans