KEERAH ARNOLD
Colorado Springs,Colorado
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Barista/Assistant Manager
Safeway
07.2022 - Current
- Prepared and served high-quality coffee beverages in fast-paced environment.
- Managed inventory, ensuring timely restocking of supplies and minimizing waste.
- Trained new baristas on beverage preparation and customer service standards.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Led team in executing operational strategies to enhance customer satisfaction and service efficiency.
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
Cashier/Assistant Manager
Safeway
03.2020 - 07.2022
- Supervised daily operations to ensure efficient customer service and accurate transactions.
- Trained and mentored new cashiers on company policies and best practices.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Coordinated team schedules to maintain adequate staffing during peak hours.
- Led initiatives to streamline checkout processes, increasing transaction efficiency.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
Cashier/Customer Service Desk Technician
Target
07.2018 - 03.2020
- Processed customer transactions accurately and efficiently at point-of-sale.
- Assisted customers with product inquiries to enhance shopping experience.
- Led customer service initiatives to enhance client satisfaction and retention.
- Developed training programs to improve team performance and service quality.
Education
Master of Arts - Museum Studies
Southern University at New Orleans
Bachelors of Fine Arts - Anthropology
University of Nevada - Las Vegas
05.2023
Skills
Food service knowledge
Culinary techniques Hygiene standards Ingredient handling
Food safety practices
Fund administration
Team management
Digital skills
Document editing software
Data analysis
Data analysis
Typing efficiency
Retail management
Attention to detail
Information interpretation
Information retrieval
Merchandising in retail
Customer service excellence
Solution design
CAD proficiency
Quality assurance processes
Growth-oriented mindset
LANGUAGES
English – Expert
German – Intermediate
Volunteer History
Olympic and Paralympic Museum
Colorado Springs Pioneer Museum
ProRodeo Hall Of Fame & Museum of the American Cowboy
Timeline
Barista/Assistant Manager
Safeway
07.2022 - Current
Cashier/Assistant Manager
Safeway
03.2020 - 07.2022
Cashier/Customer Service Desk Technician
Target
07.2018 - 03.2020
Bachelors of Fine Arts - Anthropology
University of Nevada - Las Vegas
Master of Arts - Museum Studies
Southern University at New Orleans