Certified ScrumMaster and Scrum Product Owner with strong expertise in Agile project management. Proven success in facilitating sprint planning and enhancing team performance through effective backlog management and requirements elicitation, driving operational efficiency and timely product launches.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Scrum Master / Agile Business Analyst
Ahold Delhaize
Frisco, Texas
02.2025 - 07.2026
Partnered with Product Owners and stakeholders to refine requirements, define acceptance criteria, prioritize backlog items and maintain sprint-ready user stories.
Facilitated Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Reviews and Retrospectives and supported cross-functional Agile teams in meeting sprint objectives.
Tracked impediments, risks, dependencies, and sprint progress; coordinated with product, engineering, QA, and business teams to facilitate release planning, UAT, and defect triage.
Facilitated continuous improvement actions, communicated delivery status and risks to stakeholders, and coached team members on agile/scrum practices to enhance accountability and collaboration.
Conducted requirement discovery discussions with business stakeholders and translated business needs into clear functional requirements, user stories and acceptance criteria.
Worked with Product Owners to maintain backlog quality by identifying missing details, dependencies, edge cases and clarification needs before sprint planning.
Documented current-state workflows, identified gaps, and discussed practical future-state improvements with stakeholders to support business process analysis.
Systems Engineer
Cubic Transportation System
11.2020 - 07.2024
Led pilot project to integrate CUBIC ODS with external data warehouse for MBTA (Massachusetts Bay Transportation System).
Elicited requirements from stakeholders to gather necessary information for project development., perform the gap analysis, Writing use cases, activity diagrams and wireframes.
Collaborated with product team to define and document use case during product planning phase.
Validated request for proposal (RFP) to ensure alignment with project requirements for the New Zealand metro project. against UMB product for NZ metro project (New Zealand) and Delhi metro NCRTC (India).
Facilitated requirement walkthroughs and impact-analysis discussions with stakeholders to clarify scope, business rules, dependencies and expected system behavior.
Maintained requirement and decision traceability throughout analysis, development, and testing, supporting functional validation against business requirements.
Partnered with business stakeholders to understand current-state processes, business rules and operational pain points and translated findings into clear functional requirements.
Supported prioritization discussions by clarifying business value, functional dependencies and delivery impacts associated with requested product changes.
Supported user acceptance testing (UAT) by coordinating with stakeholders to clarify expected system behavior. Supported business validation activities by clarifying expected system behavior, reviewing issues and coordinating requirement-related questions.
Performed impact analysis for requirement changes and communicated potential effects on scope, workflows, testing and downstream project activities.
Expertise in managing and supporting development and testing activities.
Prepared and maintained requirement documentation and project artifacts to provide a consistent reference for business, product, development and testing teams.
Project Associate
Stark flow
08.2020 - 10.2020
Managed product backlog, prioritizing items according to business goals and updating frequently to reflect changing project requirements throughout development.
Worked with stakeholders to clarify business objectives, expected outcomes and functional requirements before backlog items were finalized.
Converted business needs into actionable backlog items and supported prioritization based on business value and delivery dependencies.
Participated in Agile planning and review discussions and provided requirement clarifications to development and testing teams.
Supported preparation of user stories, functional notes and acceptance expectations to improve development readiness.
Conducted functional testing to ensure product requirements were met.
Reviewed delivered functionality against agreed requirements and raised clarification points or defects where expected behavior was not met.
Tracked open requirement questions and action items, coordinating follow-up with relevant stakeholders to ensure clarity and timely resolution.
Conducted brainstorming sessions and interviews to elicit requirements efficiently.
Effective in using leading industry tools like MS word, MS Excel and MS PowerPoint, MS Visio to develop various project deliverables.
Supported process mapping and documentation activities to improve shared understanding of existing and proposed workflows.
Junior Product Owner
Wavelabs Technologies private limited
04.2019 - 08.2020
Managed product backlog, prioritizing items based on business goals and frequently updating it to adapt to changing project requirements throughout development.
Prioritized product backlog items to ensure effective delivery of the initial MVP.
Supported backlog refinement sessions by clarifying requirements, identifying dependencies and helping ensure backlog items were sufficiently detailed for development.
Supported sprint planning and review activities and provided functional clarification throughout development and testing.
Worked with stakeholders to define acceptance expectations and validate that proposed product changes addressed intended business needs.
Conducted brainstorming sessions and interviews to gather requirements from stakeholders, reducing ambiguity in complex requirements.
Created a vision enabling development team to clearly visualize expected user outcomes.
Analyzed business processes and user needs to identify gaps, edge cases and opportunities to improve product workflows.
Expertise in managing client's expectations through efficient offshore – onsite client co-ordination.
Effective in using leading industry tools like MS word, MS Excel and MS PowerPoint, MS Visio to develop various project deliverables.
Business Analyst
Soft apt software and consulting private limited
10.2016 - 04.2019
Expertise in preparing various documents such as Business requirements documents (BRD) and Functional requirement Document (FRD).
Resolved complex business requirements and created UML diagrams, including use case and activity diagrams, to effectively communicate business needs.
Experience in mapping business requirements, designing customized solutions with strong analytical skills and ability to analyze business practices and define optimal procedures.
Conducted brainstorming sessions and interviews to elicit requirements from stakeholders, reducing ambiguity in complex requirements.
Facilitated requirement validation sessions with stakeholders to confirm scope, assumptions, business rules, and acceptance criteria prior to development.
Maintained requirement traceability from business needs through functional specifications, testing and final validation.
Prepared test plans, software requirement specifications, and design documentation.
Evaluated requirement changes to determine their impact on business processes and system behavior.
Experience with various business process operations and change management projects.
Effective in using leading industry tools like MS word, MS Excel and MS PowerPoint, MS Visio to develop various project deliverables.
Excellent excellent problem solving and analytical skills to design customized solutions and perform gap analysis.
Expertise in managing client's expectations through efficient offshore – onsite client coordination.
In depth knowledge of various phases and methodologies of software development including SDLC.