Keesha Gaines
Boston,MA
Summary
Motivated professional offering value to any organization in need of great collaboration, interpersonal and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking, proactive, and reliable with team-oriented mentality.
Overview
30
30
years of professional experience
Work History
PAS Registration
Boston Medical Center
10.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Youth Program Coordinator
We Are Better Together
11.2021 - 08.2022
- Kept program on-track with well-coordinated activity schedules and parent communications.
- Developed individualized plans to help youth develop toward expected social, developmental, and educational goals.
- Collaborated with team members to identify and accomplish agency adjectives.
- Developed and Incorporated community-based programs to meet various needs and monitored each program's effectiveness.
- Partnered with similar organizations to meet greater needs and optimizing resource utilization.
- Resolved problems and delivered solutions by collaborating with community partners.
Community Outreach Worker
City Of Boston Neighborhood Trauma Team
10.2021 - 08.2022
- Provided individuals and families with information and resources to connect with available programs.
- Cultivated and developed relationships with existing and potential referral resources, identified new partners, uncovered untapped opportunities, and raised brand awareness.
- Gave presentations at public gatherings and community events.
- Developed and implemented programs to fill different community needs.
- Liaised with community members, business owners, and officials to address current issues and find appropriate solutions.
- Organized community outreach programs to drive awareness of community initiatives.
Administration Assistant
MAS Management
01.2010 - 06.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared and prioritized calendars and correspondences.
- Maintained accurate department and tenants records.
- Managed office duties, ordered supplies, organized workspace, answered emails, and made phone calls.
- Delivered exceptional customer service through direct communication with clients and staff members.
Administrative Assistant
Brigham's & Women's Hospital
01.2001 - 01.2003
- Responsible for greeting and assisting customers.
- Prioritized and managed multiple tasks.
- Interacted with employees throughout the department to gather and process any necessary paperwork.
- Made changes to documents and projects to fulfill their required needs.
- Responsible for set up and day to day operations of the front desk.
- Communicated directly with patients to ensure their appropriate physical, medical, mental, and emotional needs were addressed.
- Filed records and collaborated well with staff to carry out daily tasks and achieve team targets.
Overnight Financial Processer
Bank Of America
04.1994 - 06.1998
- Handled individual accounting processes.
- Effectively kept updated, detailed and accurate ledgers.
- Responsible for organizing and maintaining customer information and accounts. .
Education
Associate of Science - Psychology
Roxbury Community College
Roxbury, MA06.2023
Skills
- Attention to Details
- Multitasking
- Problem Solving Verbal Communication
- Effective Customer Communication and Customer Service Skills
- Time Management
- Dependable and Responsible
- Relationship Building
- Computer Skills
- Planning and Organizing
Timeline
PAS Registration
Boston Medical Center
10.2022 - Current
Youth Program Coordinator
We Are Better Together
11.2021 - 08.2022
Community Outreach Worker
City Of Boston Neighborhood Trauma Team
10.2021 - 08.2022
Administration Assistant
MAS Management
01.2010 - 06.2022
Administrative Assistant
Brigham's & Women's Hospital
01.2001 - 01.2003
Overnight Financial Processer
Bank Of America
04.1994 - 06.1998
Associate of Science - Psychology
Roxbury Community College
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