Results-driven technical consultant with a robust background in project management, implementing effective solutions across pre-analytical, analytical, and post-analytical domains. Proven expertise in troubleshooting, quality assurance, process improvement, and strategic planning. Known for developing and executing innovative ideas aligned with the company's values and vision. Delivers exceptional support, ensuring maximally efficient workflow processes and high-quality outcomes.
· Orchestrated the seamless implementation of new products and expansions, offering on-site technical and clinical training for medical devices.
· Conducted comprehensive validation studies and executed test verifications for cutting-edge instrumentation, ensuring precision and reliability.
· Provided hands-on technical support to a diverse range of professionals, including physicians, nurses, pharmacists, and medical assistants, fostering a proficient and confident user base.
· Developed, assessed, and presented analytical reports on verification studies, contributing to data-driven decision-making processes.
· Delivered impactful hands-on technical training to staff, fostering a culture of continuous improvement and skill development.
· Maintained meticulous training and competency records for all staff, ensuring compliance with industry standards and regulations.
· Played a pivotal role in assisting new Physician-run laboratories, guiding them through the accreditation and licensure process, and facilitating a smooth transition to operational excellence.
Conducted vital laboratory procedures integral to the diagnosis, treatment, and prevention of diseases, ensuring the accuracy and reliability of patient results. Proficiently verified, recorded, and reported precise findings, demonstrating a commitment to maintaining the highest standards of healthcare. Applied analytical expertise to perform a diverse range of tests encompassing bacteriology, serology, PCR, and parasitology, contributing to comprehensive patient care.
· Conducted accelerated training for 500+ agency nurses and medical staff, ensuring proficient bedside laboratory testing post-workforce disruption.
· Contributing author to a chapter in the upcoming Springer Medical textbook, "Transformation Impacting Healthcare in the New Millennium."