KEESHA L HILL
Bella Trio Salon and Spa
Durham,NC
24
years of professional experience
A hardworking, energetic and reliable career professional focused on going above and beyond to support the team and serve customers. Trained in customer service and offering top-notch communication abilities. Motivated to continue to learn and grow as a career entry level professional.
Work History
Hair Salon Assistant
2 Months- Greeted clients and coordinated service timing to reduce wait times and improve front-desk support
- Assisted stylists with client preparation, shampoo services, and station setup for smooth appointment flow
- Sanitized tools, workstations, and treatment areas to maintain salon cleanliness and safety standards
- Managed towel, product, and supply restocking to support uninterrupted daily operations
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Increased salon revenue by upselling additional services such as conditioning treatments or product purchases during client interactions.
- Demonstrated thorough knowledge of all salon products and services.
Hair Stylist
1 Month- Monitored trends in hairstyles, fashion, and makeup to enhance customer satisfaction across all age groups
- Consulted with customers to understand desires and suggest best products to meet needs
- Kept the work station clean, neat and presentable with regularly sanitized tools
- Evaluated activities to uncover improvement opportunities and enhance service quality
- Engaged with customers to identify preferences and recommend optimal products to fulfill their needs
- Participated in team meetings to discuss project updates and collaboration strategies.
Hair
5 Months- Enhanced customer experience through personalized support and attention to unique hair preferences
- Performed effective management of salon operations with minimal oversight
- Managed the salon, open to close
- Provided timely, friendly, and expert assistance to meet diverse hair care needs of customers
- Oversaw daily salon operations from opening to closing hours.
- Filed records to keep the system efficient and information organized
Hairstylist/Nail Tech
1 Year- Lead team meetings and classes
- Completed continuous education in salon and outside, specializing in Keune color line
- Participated in Salon events: Open House, Back to School, Home-Start, Tutorials, etc.
- Marketed services on social media and distributed cards and flyers to increase client engagement
- Participated in cleaning duties: washed and folded towels, swept floors, kept areas disinfected
- Restocked refreshment area, cleaned and organized color room, cleaned break room, washed windows etc.
- Prepped and Shampooed clients for others stylist
- Performed basic nail spa services: buff, push back cuticles, trim, file and polish.
- Kept accurate record of dates the pedicure bowl was used
Hair Stylist
5 Months- Provided a range of hair services, including blowouts, braids, relaxers, and coloring, enhancing client satisfaction.
- Educated clients on how to maintain healthy hair at home
- Ensured cleanliness and organization of the shop by sweeping, folding towels, and cleaning stations, creating a welcoming environment.
- Handled receptionist tasks to support office operations such as answering the phone and taking messages
Hair Stylist
2 Months- Facilitated retail product sales to enhance customer experience
- Sold retail products
- Conducted advertising campaigns to attract new clients
- Engaged in training sessions to learn about new product offerings
- Participated in team meetings to discuss project updates
Administrative Assistant
3 Years 4 Months- Managed incoming calls and maintained message center to ensure clear communication and prompt responses
- Operated Office Equipment
- Typed Memorandums and Documents
- Coordinated relocation planning for area businesses, facilitating smooth transitions and minimizing downtime
- Participated in business meetings to discuss project updates and strategies.
- Assessed activities regularly to identify and implement improvements in office operations
Receptionist
4 Months- Welcomed clients at reception and guided them to appropriate departments
- Executed various job tasks across multiple locations to meet project requirements
- Relayed telephone messages to staff
- Scheduled and Maintained Appointments
- Conducted initial interviews
- Managed scheduling of appointments and ensured timely updates to the calendar
- Assisted in planning and coordinating special events to enhance company visibility
- Received and logged packages upon delivery to maintain accurate inventory records
Education
Administrative Studies - PC Specialist
Medical Billing And Coding - Medical Billing And Coding
Cosmetology Degree - Arts and Sciences
High School Diploma
Skills
Customer relationship management
Product knowledge
Cleanliness and sanitation
Visitor reception
Excellent customer service
Client consultation
Appointment scheduling
Client engagement
Customer service excellence
Sanitation standards
Attention to detail
Client relationship building
Trend awareness
Verbal communication
Creativity and originality
Timeline
Hair Salon Assistant
Bella Trio Salon and Spa
10.2024 - 12.2024Read More
Hair Stylist
Salon H2o and Spa
02.2020 - 03.2020Read More
Hair
Lynn's Hair Loft
09.2019 - 02.2020Read More
Hairstylist/Nail Tech
Rishi Salon and Spa
08.2016 - 08.2017Read More
Hair Stylist
Kampus Kuts BraidMasters
03.2016 - 08.2016Read More
Hair Stylist
Sheer Bliss Salon and Spa
06.2015 - 08.2015Read More
Administrative Assistant
Branlik Strategy Group
01.2002 - 05.2005Read More
Receptionist
Career USA
01.2001 - 05.2001Read More
Spingarn STAY High School
High School Diploma
Read More
Career Technical Institute
Administrative Studies from PC Specialist
Read More
Career Technical Institute
Medical Billing And Coding from Medical Billing And Coding
Read More
Regency Beauty Institute
Cosmetology Degree from Arts and Sciences
Read More