Proven leader in the food service industry, excelling in roles from Food Truck Operator at Southrn Komforts Kreations to Shift Manager at Whatabuger. Enhanced customer satisfaction and team performance through effective menu development and allergy awareness. Demonstrated ability to increase repeat business through exceptional service and strategic marketing, showcasing strong relationship-building and operational management skills.
Hi, I’m
Keeshia Isaiah
Owner/Operator Food Truck
Rosharon,TX
Summary
Overview
15
years of professional experience
Work History
Southrn Komforts Kreations
Food Truck Operator
01.2021 - 04.2024
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Mac Pizza Management
Delivery Driver
02.2023 - 02.2024
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Southrn Komforts Tha Sno Grill
Owner
08.2014 - 09.2017
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Whatabuger
Shift Manager
01.2009 - 04.2014
Job overview
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Refugio High SchoolRefugio, TX
High School Diploma
05.1994
University Overview
Skills
- Food Preparation
- Allergy awareness
- Menu development
- Supply Ordering
Timeline
Delivery Driver
Mac Pizza Management
02.2023 - 02.2024
Food Truck Operator
Southrn Komforts Kreations
01.2021 - 04.2024
Owner
Southrn Komforts Tha Sno Grill
08.2014 - 09.2017
Shift Manager
Whatabuger
01.2009 - 04.2014
Refugio High School
High School Diploma
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