Dynamic and results-oriented professional with a proven track record in front desk operations, sales, patient access services, and working with children. Fluent in French and Haitian Creole, with exceptional communication, organizational, and interpersonal skills. Possess an Associate in Arts (AA) in Psychology, complemented by proficiency in various computer systems and expertise in managing multi-line phone systems. Skilled in time management, teamwork, attention to detail, critical thinking, active listening, problem-solving, insurance verification, data entry, Haitian Creole interpretation, clinical experience, HIPAA compliance, and medical records management. Dedicated to providing compassionate, efficient, and high-quality service to diverse populations.