Kehlsey Rowan
GXO Logistics - Meta
Blacklick,OH
3
years of professional experience
Reliable and highly motivated professional with a diverse background in logistics, warehouse operations, dispatch, inventory control, and customer service. Skilled at coordinating daily operations, training employees, managing time-sensitive deliveries, and working directly with clients, technicians, and internal teams. Known for being organized, adaptable, dependable, and able to perform effectively in fast-paced environments while maintaining accuracy and professionalism.
Work History
Production Technician
11 Months- Planned daily workflow and coordinated priorities to support efficient operations.
- Led team members and delegated tasks to meet productivity and operational goals.
- Supported receiving, picking, staging, and delivery operations.
- Worked closely with Meta employees and technicians to coordinate and complete a variety of daily operational and logistics tasks.
- Managed inventory, including tracking, organizing, and maintaining accurate material records.
- Performed time-sensitive deliveries throughout the Meta campus in a fast-paced environment, ensuring materials, equipment, and parts reached employees and technicians efficiently.
- Trained and supported new team members on logistics procedures, inventory processes, safety requirements, and daily operations.
Customer Service/Dispatcher
1 Year 1 Month- Coordinated daily routes and schedules for drivers to ensure timely service.
- Communicated with drivers throughout the day to manage schedule changes, delays, and service issues.
- Provided customer service by handling questions, service requests, complaints, and account concerns.
- Worked in a fast-paced environment while managing multiple priorities and time-sensitive requests.
- Entered and maintained waste receipts and accurately reported receipt information to the accounting department for processing and recordkeeping.
Collections Specialist II
1 Year 5 Months- Contacted customers regarding past-due accounts and worked to resolve outstanding balances.
- Assisted customers with payment arrangements and account-related questions.
- Documented customer interactions, payment arrangements, and account activity accurately.
- Used professional communication and problem-solving skills when working with customers experiencing payment difficulties.
- Met performance, quality, and compliance standards in a fast-paced financial services environment.
Education
High School Diploma
Skills
Logistics & Operations
Customer Service
Inventory Management
Employee Training
Team Leadership
Problem Solving
Warehouse Operations
Planning & Prioritization
Time Management
Communication
Cross-functional Collaboration
Logistics coordination
Timeline
Production Technician
GXO Logistics - Meta
09.2025 - CurrentRead More
Customer Service/Dispatcher
Atlas Disposal
08.2024 - 09.2025Read More
Collections Specialist II
JPMorgan Chase
03.2023 - 08.2024Read More
Licking Heights
High School Diploma
Read More