Kehsia Bridges
Palm Beach,FL
Summary
Experienced Litigation Secretary, Case Manager, and Public Adjuster with a strong background in legal administration, insurance claims management, and risk assessment. Adept at handling personal injury cases, litigation support, policy analysis, and claims processing. Skilled in negotiation, client relations, and regulatory compliance, ensuring efficient case management and policy resolution. Highly organized, detail-oriented, and a self-starter, with the ability to work independently or as part of a team. Quickly adapts to new technologies, including CRM and case management software.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pre-Suit Personal Injury Case Manager
Law Office of Maaz Quraishi, P.A.
03.2025 - Current
- Manage a high-volume caseload of pre-litigation personal injury claims from intake through demand.
- Coordinate with clients, medical providers, insurance adjusters, and attorneys to gather medical records, bills, and evidence.
- Draft and submit settlement demand packages, ensuring all documentation is accurate and persuasive.
- Maintain detailed and organized case files, tracking treatment status and lien resolution.
- Serve as primary point of contact for clients, providing updates and guidance throughout the claims process.
- Ensure all deadlines are met and that cases are handled in accordance with firm protocols and Florida law.
Office Manager Executive Assistant
First Call Response, Inc.
01.2020 - Current
- Oversaw daily operations for a water, mold, and fire restoration company, managing multiple departments.
- Handled personnel management, scheduling, and interdepartmental coordination to improve workflow and efficiency.
- Managed QuickBooks accounting, including invoicing, payroll, and financial reporting.
- Developed and implemented Standard Operating Procedures (SOPs) to improve consistency and compliance.
- Created and maintained documentation systems to streamline administrative processes and ensure record accuracy.
- Supported business growth through improved departmental organization and operational oversight.
Public Insurance Adjuster
KJ & Associates Insurance Claim Services, Inc.
11.2018 - Current
- Advocated for policyholders in property damage claims, negotiating with insurance companies.
- Conducted thorough damage assessments and analyzed insurance policies for maximum settlements.
- Managed claims documentation, evidence collection, and communication with insurance adjusters.
Trial Litigation Secretary | Case Manager
Cecere Santana, P.A.
07.2012 - 07.2019
- Prepared legal documents, court filings, and trial materials for litigation cases.
- Managed personal injury and insurance claims, ensuring compliance with legal procedures.
- Served as a liaison between clients, attorneys, and insurance companies to facilitate case progress.
- Maintained a high volume of case files, ensuring organization and accuracy.
- Responsible for scheduling management, including calendar coordination, meetings, client appointments, and travel arrangements for attorneys.
- Assisted in performing discovery tasks, including drafting and reviewing interrogatories, requests for production, and other discovery documents.
Personal Injury Claims Manager
Jeffrey R. Deutsch, P.A.
02.2006 - 01.2012
- Handled personal injury claims from intake to settlement, negotiating with insurance providers.
- Conducted legal research and assisted attorney with case strategy and trial preparation.
- Coordinated medical records, depositions, and client communications.
Education
High School Diploma -
Miami Jackson Senior High School
Miami, FL Skills
- Litigation Support & Case Management
- Claims Processing & Policy Analysis
- Risk Assessment & Negotiation
- Legal Research & Document Preparation
- Regulatory Compliance & Court Filings
- Client Relations & Dispute Resolution
- Time Management & Organization
- Confidentiality & Data Security
- Proficient in case management software, insurance claims systems, and CRM platforms
- Quick learner with the ability to adapt to new software and technologies efficiently
- Experienced with Microsoft Office Suite (Word, Excel, Outlook), legal research databases, and document management systems
- Quickbook
Certification
- Licensed Public Insurance Adjuster - 6 years
Affiliations
Florida Association of Public Insurance Adjusters (FAPIA)
Additional Information
Languages: Fluent in English & Spanish
Timeline
Pre-Suit Personal Injury Case Manager
Law Office of Maaz Quraishi, P.A.
03.2025 - Current
Office Manager Executive Assistant
First Call Response, Inc.
01.2020 - Current
Public Insurance Adjuster
KJ & Associates Insurance Claim Services, Inc.
11.2018 - Current
Trial Litigation Secretary | Case Manager
Cecere Santana, P.A.
07.2012 - 07.2019
Personal Injury Claims Manager
Jeffrey R. Deutsch, P.A.
02.2006 - 01.2012
High School Diploma -
Miami Jackson Senior High School