Summary
Overview
Work History
Education
Skills
Timeline
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KEI UENO

Renton,WA

Summary

Experienced logistics professional with a strong background in ocean and Air freight forwarding and export documentation. Skilled in managing international shipments, ensuring compliance, and enhancing customer satisfaction through effective problem-solving. Bilingual in Japanese and English, with proficiency in CargoWise for accurate tracking and invoicing

Overview

4
4
years of professional experience

Work History

Customer Support/Export Operation

Yamato Transport USA
Tukwila, USA
02.2023 - Current
  • Managed ocean shipments to South America and Asia, air shipments to Japan, ensuring timely and compliant operations.
  • Coordinated bookings with steamship lines and container vessels, confirming schedules and logistics.
  • Delivered professional customer service, addressing the needs of both internal and external clients efficiently.
  • Tracked shipments meticulously, proactively communicating potential delays to customers.
  • Issued Bill of Lading.
  • Generated invoices and maintained accurate billing records.
  • Deliver a high level of professional customer service to effectively respond to the needs of internal and external customers.

Customer Support/Ocean and Import Export Operation

Meisei Corporation
Tokyo, Japan
07.2021 - 08.2022
  • Managed ocean export and import shipments to/from Asia, ensuring timely and compliant
    operations.
  • Coordinated bookings with steamship lines and container vessels, confirming schedules and logistics.
  • Prepared and reviewed detailed shipping instructions for seamless customs clearance.
  • Tracked shipments meticulously, proactively communicating potential delays to customers.
  • Generated invoices and maintained accurate billing records

Education

Bachelor of Economics -

Nihon University
Tokyo, Japan
03.2023

Skills

  • Bilingual in Japanese and English
  • Logistics Management Software (CargoWise)
  • Ocean/AIR Freight Forwarding
  • Export Documentation
  • Team Collaboration
  • Problem Solving

Timeline

Customer Support/Export Operation

Yamato Transport USA
02.2023 - Current

Customer Support/Ocean and Import Export Operation

Meisei Corporation
07.2021 - 08.2022

Bachelor of Economics -

Nihon University

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KEI UENO