Keiana Jefferson
Menifee
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Second Chance
06.2016 - 07.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and provided outstanding customer service.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Liberty Highschool
Winchester, CA06-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer engagement
- Reliability and punctuality
- Time management
- Customer assistance
- Strong communication and interpersonal skills
- Team cooperation
Timeline
Retail Sales Associate
Second Chance
06.2016 - 07.2017
High School Diploma -
Liberty Highschool
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