Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keiandria Davis

Phenix City,Alabama

Summary

Dynamic and dedicated professional with extensive experience at JACK'S FAMILY RESTAURANTS INC., excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills, while maintaining a clean and organized environment. Recognized for building strong customer relationships and training new team members to uphold service excellence. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities. Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in role. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Trustworthy and dedicated with years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in areas and flexible with changing business needs.

Developed strong leadership, organizational, and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrates expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role.

Overview

1
1
year of professional experience

Work History

Store Manager

Wendys Restaurant
Phenix City, AL
08.2025 - 03.2026
  • Supervised daily operations, ensuring exceptional customer service and efficient workflow.
  • Trained and mentored staff on food safety protocols and operational procedures.
  • Managed inventory levels, reducing waste through effective stock control measures.
  • Implemented promotional strategies, enhancing customer engagement and sales performance.
  • Assisted in daily operations, ensuring efficient inventory management and stock replenishment.
  • Collaborated with team to enhance customer service standards, resolving issues promptly.
  • Trained new employees on store policies, procedures, and point-of-sale systems.
  • Implemented visual merchandising strategies to improve product presentation and sales appeal.
  • Monitored sales performance and provided feedback to drive team productivity and engagement.
  • Coordinated staff schedules to optimize coverage during peak business hours.
  • Conducted regular audits of inventory levels, ensuring accuracy and reducing discrepancies.
  • Developed promotional displays that attracted customers and increased store traffic.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Cashier/Crew Member

JACK'S FAMILY RESTAURANTS INC.
Phenix City, AL
09.2024 - 08.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Stocked shelves to organize aisles in assigned department.

Education

High School -

Central High School
Phenix City, AL
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Customer service excellence
  • Money handling
  • Order taking
  • Payment processing
  • Product restocking
  • Refund handling
  • ID verification
  • Order packaging
  • Clear communication
  • Multitasking and organization
  • Basic math
  • Problem-solving
  • Honest and dependable
  • Customer relations
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Inventory management
  • Store merchandising
  • Cash management
  • Shift scheduling
  • Employee training
  • Recruiting and hiring

Languages

English

Timeline

Store Manager

Wendys Restaurant
08.2025 - 03.2026

Cashier/Crew Member

JACK'S FAMILY RESTAURANTS INC.
09.2024 - 08.2025

High School -

Central High School