Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
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Keianna Jordan

Fort Wayne,IN

Summary

Successful sales professional with 7+ years experience in large-scale retail environment. Eager to add more information and skills to my resume.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Wal-Mart Associate

Walmart
Fort Wayne, IN
07.2023 - Current
  • Customer service
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted customers with selecting items and answering questions about products.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.

Sales Representative

T-Mobile Premium Retailers
Fort Wayne
11.2022 - Current
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Generated new sales leads through cold calling and networking activities.

Delivery Driver

Anthony Wayne Vending
Fort Wayne
01.2022 - 01.2023
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Sales Lead

Shoe Carnival Inc.
Fort Wayne
09.2021 - 03.2022
  • Provided training sessions for new employees on sales techniques, procedures.
  • Managed cash register operations using POS system and processed sales and returns.
  • Analyzed customer feedback to identify areas for improvement in products and services.

Education

Some College (No Degree) - Computer Science and Programming

Indiana Tech
Fort Wayne, IN

High school diploma or GED -

Wayne High School
Fort Wayne, IN

Skills

  • Cash Handling
  • Customer Service
  • Customer Engagement
  • Relationship Building
  • Time Management
  • Upselling
  • Inbound and Outbound Calling
  • Consultative Sales
  • Active Listening
  • Microsoft Excel

Certification

Driver's License, 06/01/18, Present

Affiliations

  • Drawing
  • Playing Video Games

Accomplishments

  • Reached "Spotlight Associate" before 3-month mark at Walmart
  • Top 3 in sales for December at T-Mobile (Won a TV)

Timeline

Wal-Mart Associate

Walmart
07.2023 - Current

Sales Representative

T-Mobile Premium Retailers
11.2022 - Current

Delivery Driver

Anthony Wayne Vending
01.2022 - 01.2023

Sales Lead

Shoe Carnival Inc.
09.2021 - 03.2022

Some College (No Degree) - Computer Science and Programming

Indiana Tech

High school diploma or GED -

Wayne High School

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Keianna Jordan