Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant Manager
Defined Health & Beauty Spa
Shelton CT
11.2020 - 12.2022
Established a welcoming atmosphere for guests through exceptional customer service interactions from arrival to departure.
Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
Front End Associate
Target
North Haven, CT
09.2018 - 08.2020
Assisted guests with reservation modifications, resolving any issues promptly and professionally.
Performed cash, card and check transactions to complete customer purchases.
Unloaded, inspected, and stored damaged and returned products.
Crew Member
Dunkin Donuts
New Haven, CT
06.2017 - 07.2018
Took orders, prepared meals and collected payments.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas as needed.