Keicia Story
Lakeland,FL
Summary
Accomplished, goal-driven Sales Manager, bringing 6+years of experience in leadership and revenue growth. Demonstrated expertise in persuasively introducing products, expanding profitable client relationships, and exceeding projected sales goals.
Overview
6
6
years of professional experience
Work History
Fragrance Sales Manager
Dillard's
Lakeland, FL
02.2020 - 10.2023
- Boosted revenue to over 1,000,000 annually by creating and fostering new client relationships and key product sales targeting.
- Achieved company growth and brand development through market expansion and multiple unit sales.
- Managed all daily operations of the fragrance department including supervision of sales associates.
- Developed sales plans, individual sales goals, strategies and objectives to achieve team goals and projected revenue objectives.
Cosmetics Counter Manager
Belk
Gainesville, FL
03.2018 - 02.2023
- Supported corporate objectives by ensuring high levels of customer satisfaction through exceptional service delivery.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed employee performance and provided ongoing support and coaching to drive performance improvement.
Education
Some College (No Degree) -
Santa Fe College
Gainesville, FLSkills
- Sales Planning
- Account Management
- Business Planning
- Direct Sales
- Goal Setting
- Excellent Communication Skills
- Relationship Building
- Exceptional Multi-Tasker
References
References available upon request.
Timeline
Fragrance Sales Manager
Dillard's
02.2020 - 10.2023
Cosmetics Counter Manager
Belk
03.2018 - 02.2023
Some College (No Degree) -
Santa Fe College