Summary
Overview
Work History
Education
Skills
References
Timeline
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Keicia Story

Lakeland,FL

Summary

Accomplished, goal-driven Sales Manager, bringing 6+years of experience in leadership and revenue growth. Demonstrated expertise in persuasively introducing products, expanding profitable client relationships, and exceeding projected sales goals.

Overview

6
6
years of professional experience

Work History

Fragrance Sales Manager

Dillard's
Lakeland, FL
02.2020 - 10.2023
  • Boosted revenue to over 1,000,000 annually by creating and fostering new client relationships and key product sales targeting.
  • Achieved company growth and brand development through market expansion and multiple unit sales.
  • Managed all daily operations of the fragrance department including supervision of sales associates.
  • Developed sales plans, individual sales goals, strategies and objectives to achieve team goals and projected revenue objectives.

Cosmetics Counter Manager

Belk
Gainesville, FL
03.2018 - 02.2023
  • Supported corporate objectives by ensuring high levels of customer satisfaction through exceptional service delivery.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed employee performance and provided ongoing support and coaching to drive performance improvement.

Education

Some College (No Degree) -

Santa Fe College
Gainesville, FL

Skills

  • Sales Planning
  • Account Management
  • Business Planning
  • Direct Sales
  • Goal Setting
  • Excellent Communication Skills
  • Relationship Building
  • Exceptional Multi-Tasker

References

References available upon request.

Timeline

Fragrance Sales Manager

Dillard's
02.2020 - 10.2023

Cosmetics Counter Manager

Belk
03.2018 - 02.2023

Some College (No Degree) -

Santa Fe College

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Keicia Story