FATEN ALSAFFAR
West Valley City,UT
Summary
Field-focused fragrance counter manager with 8+ years of experience in retail. Partnering with brand Account Executives, leading sales teams, and driving in-store execution across multiple vendors. Strong background in sales analytics, team leadership, and event-driven revenue growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fragrance Sales Counter Manager
Macy’s (Beauty)
Salt Lake City, UT
01.2025 - Current
- Led beauty counter team in achieving sales goals through targeted product promotions.
- Trained and mentored new staff on customer service standards and product knowledge.
- Partner with brand vendors to ensure strong in-store execution, professionalism, and alignment with company standards.
- Collaborate with Account Executives on weekly sales reports, performance reviews, sales goals, visual updates, and merchandising priorities.
- Analyze daily and weekly sales data to identify trends, opportunities, and performance gaps.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Support new launches, promotional calendars, and seasonal campaigns across multiple fragrance brands.
- Developed and implemented visual merchandising strategies to enhance product visibility.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Amazon FBA Seller
Self-Employed
05.2023 - 12.2024
- Owned and operated an e-commerce retail business, managing full P&L; responsibility.
- Collaborated with suppliers to negotiate favorable terms and maintain strong relationships.
- Utilized Amazon Seller Central for tracking performance metrics and managing account health.
- Analyzed sales performance to optimize pricing, promotions, and product mix.
- Managed inventory levels to ensure optimal stock availability and minimize costs.
- Conducted market research to identify trending products and refine sourcing strategies.
Sales Development Representative
Clientbook
01.2023 - 05.2023
- Developed targeted outreach strategies to engage potential clients and drive interest in solutions.
- Conducted market research to identify new leads and refine sales tactics for improved conversion rates.
- Strengthened consultative selling and relationship-building skills.
- Utilized CRM software to track interactions, manage pipelines, and maintain accurate client records.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Account Manager
Discover
10.2016 - 07.2018
- Managed customer accounts in a regulated financial environment.
- Managed credit assessments and approvals to ensure compliance with company policies
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Business Administration
Utah Valley University
12.2022
Associate of Science - Business Management
Salt Lake Community College
06.2019
Skills
- Field Sales & Account Management
- Department Store Retail
- Vendor & Brand Partnerships
- Retail Sales Strategy & Execution
- Sales Forecasting & Performance Analysis
- Merchandising & Visual Standards
- Team Leadership & Coaching
- Joint Business Planning
- Relationship Management
- Microsoft Excel & CRM Tools
- Bilingual: English & Arabic
- Client relationship building
Certification
Certificate of Proficiency in Professional Selling – Utah Valley University (Dec 2022)
Timeline
Fragrance Sales Counter Manager
Macy’s (Beauty)
01.2025 - Current
Amazon FBA Seller
Self-Employed
05.2023 - 12.2024
Sales Development Representative
Clientbook
01.2023 - 05.2023
Account Manager
Discover
10.2016 - 07.2018
Associate of Science - Business Management
Salt Lake Community College
Bachelor of Science - Business Administration
Utah Valley University