Keidy Rodriguez Cruz
Fontana,CA
Summary
Dynamic and disciplined professional with extensive experience in warehouse operations and customer service. Excelled at JB Hunt by mastering pallet jack handling and enhancing warehouse safety, leading to a more efficient distribution network. Demonstrated exceptional problem-solving and cash handling skills, significantly improving customer satisfaction and loyalty at Cardenas Markets.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
JB Hunt
08.2024 - Current
- Loaded, unloaded, and moved materi
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Consistently lifted materials weighing as much as [Number] pounds.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Label and scanned products and boxes
Cahier
Bbq Chicken
05.2024 - 07.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier Team Lead
Cardenas Markets
07.2022 - 05.2024
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed refunds and exchanges in accordance with company policy.
- Communicated with customers and team members to solve problems.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Learned duties for various positions and provided backup at key times.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Chaffey College
Rancho Cucamonga, CASkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Warehouse safety
- Problem-solving
- Sorting and labeling
- Warehouse operations
- Pallet jack handling
- Time management skills
- Cash handling
- Cleaning and sanitizing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Worker
JB Hunt
08.2024 - Current
Cahier
Bbq Chicken
05.2024 - 07.2024
Cashier Team Lead
Cardenas Markets
07.2022 - 05.2024
High School Diploma -
Chaffey College
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