Keifer Sherman
Anderson,MO
Summary
Professional with extensive experience in specialized roles, bringing valuable insights and practical expertise. Recognized for fostering team collaboration and consistently achieving objectives. Reliable and adaptable, with strong problem-solving and analytical skills.
Overview
9
9
years of professional experience
Work History
Senior Specialist
Walmart
Bentonville, AR
04.2025 - Current
- Assisted cross-functional teams to streamline inventory management processes.
- Implemented data-driven strategies to enhance customer satisfaction and operational efficiency.
- Developed training programs to mentor junior staff on best practices and compliance standards.
- Analyzed transportation trends to inform strategic decisions and optimize product placement.
- Collaborated with stakeholders to improve supply chain logistics and reduce lead times.
- Optimized supply chain operations, forging strong supplier relationships to ensure timely and cost-effective delivery of materials.
- Collaborated with suppliers and carriers to ensure timely transit of freight.
Rural Carrier
United States Postal Service
Bentonville, AR
04.2022 - 04.2025
- Delivered parcels weighing up to 70 pounds without assistance from others.
- Provided exceptional customer service and established positive relationships with customers.
- Effectively managed a high-volume workload in a fast-paced environment.
- Ensured that all safety regulations were followed while operating postal delivery vehicles.
Online Personal Shopper
Walmart
Pineville, MO
04.2020 - 04.2022
- Performed quality assurance checks on all outgoing orders before they were shipped out.
- Managed returns and exchanges efficiently according to company policies and procedures.
- Maintained positive working relationships with customers, team members, and leadership.
Senior Process Specialist
Genpact
Bentonville, AR
05.2017 - 04.2020
- Created detailed documentation of system requirements, processes, procedures and workflows.
- Maintained up-to-date knowledge of industry best practices related to process engineering.
- Implemented quality control measures to ensure accuracy of data entry, reporting and analysis.
- Managed supplier payments exceeding $25m
- Issued direct wire payments to domestic & international banks to supplier for products.
- Ensured suppliers provided all required documentation for payments to be issued.
- Compared several Excel documents from numerous internal systems to verify product was delivered prior to issuing payments.
Education
High School Diploma -
McDonald County High School
Anderson, MO05.2012
Skills
- Customer engagement
- Professional relationships
- Written and verbal communication
- Teamwork and collaboration
- Multitasking
- Attention to detail
- Time management
- Documentation management
- Proficient in Microsoft Office
- Vendor relations
- Audit reporting
Timeline
Senior Specialist
Walmart
04.2025 - Current
Rural Carrier
United States Postal Service
04.2022 - 04.2025
Online Personal Shopper
Walmart
04.2020 - 04.2022
Senior Process Specialist
Genpact
05.2017 - 04.2020
High School Diploma -
McDonald County High School