Keighana Oliver
Bethany,MO
Summary
Dedicated and results-driven management professional with over six years of experience leading teams in fast-paced retail and food service environments. Skilled in staff training, inventory management, customer service, cash handling, and food safety compliance. Proven ability to improve operational efficiency, motivate team members, and maintain high standards of quality and customer satisfaction. Strong leader committed to creating productive workplaces and delivering exceptional results.
Overview
7
7
years of professional experience
Work History
Kitchen Manager
Caseys General Storee
Bethany, MO
07.2025 - 05.2026
- Oversaw daily kitchen operations, ensuring adherence to health and safety regulations.
- Trained and mentored kitchen staff on food preparation techniques and best practices.
- Developed efficient workflows to enhance kitchen productivity and minimize downtime.
- Managed inventory levels, optimizing stock to reduce waste and support menu planning.
- Implemented cost control measures, improving profitability while maintaining product quality.
- Ensured compliance with food safety standards through regular inspections and staff training sessions.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
- Boosted team morale and performance through effective leadership and training programs.
Shift Leader
Loves Travel Stop
Eagleville, MO
05.2019 - 06.2025
- Supervised daily operations to ensure optimal service and efficiency.
- Trained and mentored team members on operational procedures and customer service standards.
- Implemented inventory management practices to reduce waste and improve stock accuracy.
- Monitored staff performance, providing feedback to enhance productivity and morale.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
South Harrison High School
Bethany, MO05.2019
Skills
Multitasking and organization
Customer service
Cash Handling
Food safety
Inventory management
Staff training and development
Attention to detail
Problem-solving
Staff management
ServSafe certification
Verbal and written communication
Timeline
Kitchen Manager
Caseys General Storee
07.2025 - 05.2026
Shift Leader
Loves Travel Stop
05.2019 - 06.2025
High School Diploma -
South Harrison High School